Food Service Attendant

1 week ago

Los Angeles, California, United States Crescent Services Full time
Job Title: Food Runner/Busser

Are you passionate about delivering exceptional member and guest experiences? Do you have a keen eye for detail and a passion for delivering top-notch service? We're seeking a highly motivated and organized Food Runner/Busser to join our team at the Los Angeles Athletic Club.

About Us

Founded in 1880, the Los Angeles Athletic Club is a prestigious institution steeped in history and tradition. Our mission is to nurture the body, mind, and spirit of our members through exceptional services and facilities.

Job Summary

We are currently seeking a Part-Time and Full-Time Dining Room Assistant to contribute to the success of our club by creating positive experiences for every member and guest who visits. As a Food Runner/Busser, you will be responsible for delivering exceptional service, maintaining a clean and organized dining room, and supporting our service staff during each dining engagement.

Key Responsibilities:
  • Arrive to work on time in proper uniform and prepare for service according to company procedures.
  • Assemble back station and dining room for service, including menus, bus station, water, and coffee service.
  • Be fluent with all menus and specials, possess the ability to suggestively sell items, and assemble service station in adherence with shift guidelines.
  • Stock and organize the Expeditor Food Line, observe and communicate any specials or item shortages to the team.
  • Ensure all food orders meet club standards and are delivered properly to the table and seat number.
  • Be the line of communication between both service and culinary teams, i.e., dietary restrictions, special orders or requests.
  • Assist with table maintenance, refill waters, and mark tables between courses.
  • Greet guests, clear, and reset tables as needed.
  • Facilitate to-go orders and room service requests.
  • Assist servers and bartender as needed, including receiving and entering orders into POS as business dictates.
  • Present a positive attitude and professional appearance at all times.
  • Improve the guest experience with suggestive selling and thorough menu knowledge.
  • Complete daily side work and shift paperwork in adherence with property specifications.
  • Whenever possible, address members by name.
  • Maintain a clean and organized dining room and work area.
  • Visually inspect all work areas, food service, and ensure they are clean and presentable to guests.
  • Comply with all Food and Beverage regulations and liquor laws, including checking ID before serving liquor to a member/guest that looks under 30 years of age.
  • Support/ work other food & beverage outlets as business dictates.
Requirements:
  • Ideal: Minimum of one (1) year of experience in same or similar positions in the Food & Beverage industry.
  • Required: High School Diploma or GED Equivalent.
  • Ideal: Food Handlers & Responsible Beverage Service (RBS) Certifications.
Essential Qualifications:
  • Required: At least 21 (21) years of age.
  • Required: Ability to obtain Food Handlers and Responsible Beverage Service (RBS) Certificate within 30 days of hire.
  • Required: Reliable and punctual attendance.
  • Required: Communicate verbally with staff members and/or customers.
  • Required: Give and/or follow verbal and written instructions.
  • Required: Visually inspect all work areas, food service.
  • Required: Ability to analyze and solve problems; efficiently handle multiple duties under pressure with minimal supervision; work flexible hours as required including nights/weekends.
  • Positive attitude, professional manner, and appearance in all situations.
  • Required: Read and write (English); Bi-lingual oral, speech, and writing skills in and additional language is an asset in this position.
  • Required: Demonstrated quality written, verbal, and interpersonal communication skills.
  • Required: Strong presentation skills; convey messages clearly and confidently; persuade and effect change positively.
  • Required: Capable of working effectively independently with minimal supervision.
  • Required: Strong analytical skills.
  • Required: High attention to detail and accuracy.
  • Required: Ability to elicit and accept constructive feedback.
Compensation:

Hourly $20.32 USD

Part Time Benefits:
  • Paid Time Off (PTO)
  • Medical, Dental, and Vision Insurance through our part-time benefit program.
  • Hotel Room Discounts, Associate Company Paid Parking, Complimentary Meal per shift and more.

We are an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

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