Sales Account Manager

6 days ago

Shelbyville, Tennessee, United States PMC SMART Solutions Full time
Job Title: Sales Account Manager

PMC SMART Solutions is seeking a highly motivated and experienced Sales Account Manager to join our team. As a Sales Account Manager, you will be responsible for driving new business growth and expanding existing customer relationships.

Key Responsibilities:
  • Proactively drive new business within assigned customer accounts to identify maximum potential and achieve or exceed sales goals.
  • Personally make visits to assigned customers on a frequent basis to cultivate relationships and expand PMC's business and competitive position within the accounts.
  • Lead customer engagement opportunities, including proposal presentations, lunch and learns, and tours, coordinating with the customer and PMC teams.
  • Understand and articulate both short- and long-term customer needs.
  • Lead all commercial activities at assigned accounts, including price changes and RFQs.
  • Ownership of customer's overall experience throughout all of PMC's departments.
  • Accountable for day-to-day relationship building and development of PMC champions and advocates at assigned accounts.
  • Support Executive Director of Sales in creation and execution of strategic account vision plans for protecting existing business, margin preservation, and identifying growth areas within the assigned customers.
  • Coordinate the completion of customer agreements and surveys at assigned accounts with Executive Director of Sales and PMC's legal review department.
Requirements:
  • Bachelor's degree is required. Engineering/Technical, Marketing, or Business Administration related degrees are preferred.
  • A minimum of five (5) years' experience involved in direct sales account management for a manufacturer is required.
  • Demonstrated ability to manage multiple customer accounts simultaneously is required.
  • Demonstrated experience and success with customer presentations and negotiations is required.
  • Experience selling in medical manufacturing business producing products and/or components, assemblies, resin, or tooling required. Experience selling plastic injection molding is a strong plus.
  • Competency in Microsoft Office software use (especially Word, Excel, and PowerPoint) is required.
  • A highly organized, detail-oriented, self-motivated, and collaborative work style is essential for success in the position.
  • A strong bias for action and self-initiative towards achieving the most important commitments and expected results.
  • Overnight travel, about 20% to 30% of work time, is required for visits to customers and PMC.

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