Office Representative

5 days ago


Memphis, Tennessee, United States Bob Simpson - State Farm Agent Full time
Job Overview

We are seeking a motivated and customer-focused individual to join our team as an Office Representative. As a key member of our State Farm Agent team, you will play a vital role in providing exceptional customer service and sales support.

Responsibilities
  • Deliver prompt, accurate, and friendly customer service, addressing inquiries and resolving issues related to insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Utilize a customer-centric approach to educate customers about insurance options, identifying their needs and providing personalized solutions.
  • Develop leads, schedule appointments, and market appropriate products and services to meet customer needs.
Benefits
  • Competitive salary and commission/bonus structure
  • Simple IRA and group life insurance benefits
  • Health benefits and paid time off (vacation and personal/sick days)
Requirements
  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Excellent interpersonal and communication skills
  • Enthusiasm for the role insurance and financial products play in helping people manage risks and achieve their goals
  • Ability to work in a team environment and assess customer needs
  • Bilingual - Spanish preferred
  • Personal Lines Licenses (must be currently held)

We offer flexible work-from-home options and a dynamic work environment. If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.


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