Commercial Lines Operations Supervisor

2 weeks ago


Calabasas, California, United States Jobot Full time

About the Role:
We are looking for a dedicated and detail-oriented professional to join our team as a Commercial Lines Operations Supervisor. In this role, you will play a crucial part in overseeing the daily functions of our commercial lines insurance office.

Key Responsibilities:
1. Manage the daily operations of the commercial lines office, which includes handling incoming communications, managing correspondence, and ensuring adequate office supplies.
2. Lead and mentor administrative personnel, including recruitment, training, and providing continuous feedback.
3. Formulate and enforce office policies and procedures to enhance efficiency and adhere to company standards.
4. Collaborate with various departments to ensure effective communication and workflow.
5. Serve as a primary contact for clients, delivering exceptional customer service and addressing inquiries promptly.
6. Assist in the creation of commercial insurance documentation, such as policies, endorsements, and certificates of insurance.
7. Maintain precise records and files, both digitally and physically, in line with company policies and regulatory requirements.
8. Monitor office expenditures and budget, identifying potential cost-saving opportunities.
9. Stay updated on industry trends and regulatory changes affecting commercial insurance.

Qualifications:
- Bachelor's degree in business administration, finance, or a related discipline is preferred.
- Demonstrated experience in office management or administration, ideally within the insurance sector.
- Strong leadership and interpersonal abilities, with a knack for effectively managing and inspiring a team.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite and other office management tools.
- Detail-oriented with robust organizational skills and the capability to prioritize tasks effectively.
- Familiarity with commercial insurance products and terminology is advantageous.
- Ability to adapt to shifting priorities and thrive under pressure.



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