Customer Service Ambassador

4 weeks ago


Wayne, New Jersey, United States Kaysee Enterprise, Inc. Full time
Job Summary:

The Kaysee Enterprise, Inc. Guest Service Representative is the face of our bakery, creating a warm and welcoming environment for our guests. This role requires a strong commitment to guest satisfaction, as well as excellence and efficiency in the workplace.


Key Responsibilities:

• Greet guests with genuine warmth and helpful enthusiasm to determine their interests and needs.

• Maintain strong product knowledge to educate guests on our cake distinction, size and flavor profile options, pricing, special promotions, and complementary retail merchandise.

• Suggest additional merchandise to complete unique celebrations.

• Process guest orders efficiently and accurately utilizing our point-of-sale system.

• Uphold a clean and organized bakery presentation, including routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows, and other surfaces.

• Replenish retail merchandise and cake display case to ensure a strong visual presentation.

• Comply with all health and safety guidelines and company policies and procedures.

• Maintain a consistent work attendance and punctuality record.


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