Customer Service Representative

1 month ago


Wayne, New Jersey, United States Myrepublicbank Full time
{"Job Title": "Customer Service Associate 2", "Job Category": "Customer Service", "Requisition Number": "UNIVE001980", "Job Details": {"Description": "We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate 2. In this role, you will be responsible for delivering exceptional customer service, conducting routine bank teller transactions, and assisting customers with various account opening needs. You will also have the opportunity to develop your skills and knowledge in banking products and services, and become a trusted advisor to our customers.

Responsibilities:

* Deliver fantastic customer service to our customers
* Conduct routine bank teller transactions, including cash handling and account maintenance
* Assist customers with account opening needs, including new account applications and account maintenance
* Direct customers to the right Consumer Lending products and services
* Develop knowledge and skills in banking products and services, and become a trusted advisor to our customers
* Learn and perform other operational duties within the store

Requirements:

* High School diploma / GED
* Prior customer service or cash handling experience is helpful, but not required
* Strong communication and interpersonal skills
* Ability to work in a fast-paced environment and prioritize tasks to stay organized
* Ability to maintain confidential customer and bank information in a responsible and secure manner

What We Offer:

* Competitive pay
* Flexible scheduling
* Great career path
* Great benefits package
* $5,000 tuition reimbursement

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

41 CFR c)"}

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