Customer Service Representative

4 weeks ago


Wayne, New Jersey, United States Myrepublicbank Full time

Job Title: Customer Service Associate 2

Job Summary:

We are seeking a highly motivated and customer-focused Customer Service Associate 2 to join our team at Myrepublicbank. As a key member of our customer service team, you will be responsible for delivering exceptional customer service, conducting routine bank teller transactions, and assisting customers with various account opening needs.

Key Responsibilities:

  • Deliver fantastic customer service and resolve customer complaints in a timely and professional manner.
  • Conduct routine bank teller transactions, including cash handling and deposit processing.
  • Assist customers with a variety of account opening needs, including new account applications and loan applications.
  • Direct customers to the right Consumer Lending products and services.
  • Become a banking product expert who advises customers on what they need to enhance their financial lives.
  • Learn the importance of regulatory compliance through easy, online learning.
  • Learn and perform other operational duties within the store.

Requirements:

  • High School diploma / GED.
  • Prior customer service or cash handling experience is helpful but not required.
  • Strong communication and interpersonal skills.
  • Aptitude for numbers and basic computer skills.
  • Ability to prioritize tasks and stay organized.
  • Confidentiality and security of customer and bank information.

What We Offer:

  • Competitive pay.
  • Flexible scheduling.
  • Great career path.
  • Great benefits package.
  • $5,000 tuition reimbursement.

Equal Opportunity Employer: Myrepublicbank is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.



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