IT Support Specialist

15 hours ago


Highland Heights, Kentucky, United States Prysmian Group Full time
Job Title: IT Support Specialist

Job Summary:

We are seeking an IT Support Specialist to join our team at Prysmian Group. The successful candidate will be responsible for providing technical support to our Local System Administrators support team, ensuring the smooth operation of our computer systems and resolving any technical issues that may arise.

Key Responsibilities:

- Respond to hardware and software inquiries from the Local System Administrators support team
- Troubleshoot and resolve technical issues related to computer hardware and software
- Install, configure, and maintain system hardware and software
- Manage desktop, laptop, mobile devices, and printer hardware and software inventory
- Provide user support and technical guidance to the Local System Administrators support team

Requirements:

- 1+ year of experience in system administration and computer technical support
- Good analytical and troubleshooting skills
- Ability to multitask, prioritize, and meet deadlines
- Excellent communication skills
- Ability to adapt to current technologies and maintain technical skills levels

About Prysmian Group:

Prysmian Group is a global cabling solutions provider leading the energy transition and digital transformation. We are committed to developing resilient, high-performing, sustainable, and innovative cable solutions in the segments of Transmission, Power Grid, Electrification, and Digital Solutions.

Why Join Us:

At Prysmian Group, we value diversity and inclusion. We believe that our employees are our greatest asset, and we strive to create a work environment that is respectful, inclusive, and supportive of all employees. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

How to Apply:

If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to us.
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