Help Desk IT Support Specialist

4 weeks ago


Highland Heights, Kentucky, United States Prysmian Group Full time
Job Title: Help Desk IT Support

Prysmian Group is seeking a highly motivated and detail-oriented Help Desk IT Support Specialist to join our team. As a Help Desk IT Support Specialist, you will be responsible for providing technical support and assistance to our employees and customers.

Job Responsibilities:
  • Troubleshoot and resolve computer-related issues and problems.
  • Install, configure, and maintain system hardware and software.
  • Manage and maintain desktop, laptop, mobile devices, and printer hardware and software inventory.
  • Provide technical support and assistance to employees and customers.
  • Document and maintain technical procedures and processes.
  • Collaborate with corporate HQ staff on new software and hardware deployments.
Requirements:
  • 1+ year of experience in system administration and computer technical support.
  • Excellent analytical and troubleshooting skills.
  • Ability to multitask, prioritize, and meet deadlines.
  • Excellent communication and interpersonal skills.
  • Ability to adapt to current technologies and maintain technical skills levels.
About Prysmian Group:

Prysmian Group is a world leader in wire and cable manufacturing. We offer a wide range of services and know-how in the industry. Our company is committed to innovation and excellence, and we are seeking a talented and motivated individual to join our team.


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