Customer Service Representative
4 weeks ago
As a key member of our team, you will play a vital role in delivering exceptional customer experiences. You will be the primary point of contact for customers, providing timely and accurate assistance with account information, insurance claims, payment deferments, and credit reporting issues.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a professional and courteous manner
- Process extensions and due day change requests
- Collaborate with the Customer Relations Team Lead to address complex customer concerns
- Provide accurate and timely information to customers regarding their accounts
Requirements:
- High School Diploma or GED required
About OneMain Financial:
OneMain Financial is a leading provider of nonprime consumer loans and credit cards. We are committed to helping hardworking Americans achieve their financial goals through responsible access to credit. Our team is dedicated to delivering exceptional customer experiences and driving business growth through innovative digital solutions.
Benefits:
- Competitive compensation and bonus potential
- Comprehensive benefits package, including medical, dental, and vision insurance
- 401(k) matching and employee stock purchase plan
- Tuition reimbursement and paid time off
By joining our team, you will have the opportunity to work with a dynamic and collaborative group of professionals who are passionate about delivering exceptional customer experiences. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply.
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