Customer Service Representative

2 weeks ago


Hyannis, Massachusetts, United States PORTSIDE LIQUORS Full time
Job Overview

We are seeking dependable and skilled individuals to become part of our Portside Liquors family.

As a family-owned retail establishment with multiple locations, we are dedicated to offering our clientele an extensive selection of products, complemented by exceptional service.

Ideal candidates should be self-motivated, diligent, and possess a strong focus on customer satisfaction.

Prior experience in the beverage industry is advantageous.

Compensation will be based on experience.

Applicants should be eager to learn all facets of the store operations. Responsibilities will include operating the cash register, managing inventory, receiving shipments, familiarizing oneself with the product range, assisting customers, and ensuring the store remains tidy. Strong communication skills are essential to create a welcoming atmosphere for our patrons.

Key Responsibilities:

  • Deliver outstanding customer service and assist customers with their product choices.
  • Welcome and aid customers in a timely and courteous manner.
  • Offer insightful recommendations to enhance customer experience.
  • Organize and rotate stock efficiently.
  • Capable of lifting heavy items and standing for extended periods.
  • Perform cashier duties accurately.
  • Receive and process incoming products.
  • Uphold cleanliness standards throughout the store.
  • Adhere to safety protocols within the retail environment.
  • Inform customers about ongoing promotions and special deals.
  • Thrive in a dynamic and fast-paced setting.

Compensation: Salary will be commensurate with experience.

Requirements:

  • Must be at least 21 years of age.
  • Possession of a valid driver's license is required.
  • Willingness to undergo a background check.
  • Availability to work evenings, weekends, and holidays.

Team members should maintain a positive demeanor and demonstrate a commitment to enhancing their retail skills and product knowledge.

Opportunities for advancement are available for those who exhibit dedication and a strong work ethic.

Health and Safety Measures: To ensure the safety of our employees and customers, we have implemented protective barriers and provide masks for all staff. Hand sanitizers are readily available throughout the store.



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