Senior Vice President of Go-To-Market Operations

2 weeks ago

San Francisco, California, United States Ironclad Full time

About Ironclad: Ironclad stands as the premier platform for contract lifecycle management, serving innovative enterprises across various sectors. Contracts are the backbone of every organization, yet managing them can hinder progress and incur significant costs. Leading companies such as L'Oréal, Staples, and Mastercard leverage Ironclad to streamline contract collaboration, enhance negotiation processes, and convert contracts into vital sources of operational intelligence.

Our Vision: At Ironclad, we are redefining the contracting narrative, showcasing how effective and aesthetically pleasing contract management can transform business operations. Recognized as a leader in the Forrester Wave for Contract Lifecycle Management, we have earned accolades such as Fortune's Great Place to Work for four consecutive years and Glassdoor's Best Places to Work 2023. Our innovative culture has also been highlighted by Forbes and Gartner.

Role Overview: The Go-To-Market (GTM) Operations team functions as the essential framework of the GTM organization, encompassing Sales, Marketing, Customer Success, Professional Services, Support, and Partnerships. This team plays a pivotal role in annual planning, process optimization, and data-driven insights, collaborating closely with Finance, Human Resources, GTM Strategy & Enablement, and Data Science, alongside the GTM Executive Leadership Team to enhance the design, development, and execution of our GTM initiatives.

Key Responsibilities:

  • Take comprehensive ownership of a unified GTM strategy and execution plan, including operational insights.
  • Establish a centralized and standardized overview of the revenue funnel and key performance indicators (KPIs) to facilitate target setting, risk identification, and efficiency optimization.
  • Promote cross-functional collaboration by aligning plans and resources consistently.
  • Collaborate with functional teams to gather feedback and insights on field execution.
  • Work closely with the finance team to assess impacts on annual and long-range planning and overall business performance.
  • Provide insights into business performance, focusing on growth, scalability, and efficiency opportunities, grounded in core SaaS KPIs.
  • Oversee the operational aspects of executing the GTM plan, including alignment of Sales and Customer Success capacities, marketing strategies, and pipeline management.
  • Ensure that appropriate systems and processes are in place to support evolving GTM strategies.

Qualifications:

  • Over 10 years of relevant experience, including VP-level leadership in a global enterprise exceeding $100M in revenue.
  • Demonstrated success in managing large-scale transformation initiatives.
  • Experience in leading and supporting global teams.
  • Exceptional communication and presentation skills, both written and verbal.
  • Strong understanding of the SaaS business model.
  • Outstanding analytical and problem-solving abilities, with comfort in engaging with all organizational levels, including Board Members and Executive Leadership.
  • Preferred experience with Salesforce and scaling SaaS companies.
  • Team-oriented with a focus on achieving goals.

Benefits:

  • Comprehensive health, dental, and vision insurance
  • 401k retirement plan
  • Wellness reimbursement program
  • Flexible vacation policy
  • Generous parental leave for all caregivers

Compensation: The base salary range for this position is $275,000 - $300,000, reflecting the minimum and maximum salary for this role. Actual compensation will depend on various factors, including individual qualifications and anticipated performance.

Equal Opportunity: We are committed to considering qualified applicants with arrest and conviction records for employment.

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