Technical Customer Service Specialist
7 days ago
Guidebook is a leading provider of mobile application solutions. We're dedicated to empowering organizations to create engaging mobile apps that drive business results.
The RoleWe're seeking a highly skilled Senior Customer Support Associate to join our team. As a consummate leader and expert in customer support, you'll be responsible for driving success and ensuring our clients receive the best possible service experience.
Key Responsibilities:- Provide top-notch service to clients via email, live chat, and phones.
- Foster relationships with clients and collaborate with cross-functional teams to deliver high-quality solutions.
- Develop and implement strategies to optimize processes and drive business outcomes.
As a seasoned customer support professional, you'll leverage your expertise to drive business growth, identify areas for improvement, and develop strategies to optimize processes.
Requirements:- Proven track record of delivering exceptional customer service and driving business growth.
- Strong leadership skills and ability to motivate and inspire teams.
- Ability to analyze complex data and develop insights-driven recommendations.
- Comprehensive benefits package, including medical, dental, and vision coverage.
- Unlimited vacation time and flexible work environment.
The base salary range for this role is $50,000-60,000 annually, plus additional variable component, depending on relevant experience.
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Technical Support Specialist
1 week ago
Raleigh, North Carolina, United States Insight Technical Advisors Full timeWe are seeking a highly motivated Technical Support Specialist to join our team at Insight Technical Advisors. This role requires excellent customer service skills and a basic understanding of IT-related concepts.Job DescriptionIn this position, you will be the first point of contact for our clients, providing outstanding communication support and resolving...
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Technical Service Representative
7 days ago
Raleigh, North Carolina, United States Insight Technical Advisors Full timeAre you passionate about delivering exceptional customer service and technical support? Do you have a basic understanding of IT related concepts and strong communication skills? If so, we want to hear from you!About the JobWe are seeking a Technical Service Representative to join our team of professionals at Insight Technical Advisors. As a Technical Service...
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Customer Service Professional
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Raleigh, North Carolina, United States Insight Technical Advisors Full timeAbout the PositionWe are seeking an experienced Customer Service Professional to join our team as an Associate Field Technician. In this role, you will be responsible for providing exceptional customer service and technical support to clients in the Triangle area.Responsibilities:Provide technical support to clients via phone, email, or on-site...
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Customer Service Technician
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Raleigh, North Carolina, United States Insight Technical Advisors Full timeJob Description:Company OverviewInsight Technical Advisors is a rapidly growing IT/MSP provider serving the Triangle's small business community. We prioritize building strong relationships with our clients through outstanding customer care, communication, and service levels.Job SummaryWe seek a Customer Service Technician to join our team. This entry-level...
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Technical AV Field Service Specialist
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IT Support Specialist
1 week ago
Raleigh, North Carolina, United States Insight Technical Advisors Full timeJob Title: IT Support SpecialistAbout the RoleWe are seeking a highly motivated and customer-focused IT Support Specialist to join our team at Insight Technical Advisors. As an IT Support Specialist, you will be the first point of contact for customers, providing exceptional support and resolving technical issues.Key ResponsibilitiesTriage incoming service...
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Technical Service Specialist
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IT Support Specialist
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Raleigh, North Carolina, United States Insight Technical Advisors Full timeAt Insight Technical Advisors, we are seeking a highly motivated and detail-oriented IT Support Specialist to join our team of professionals. As an IT Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.About the JobWe are looking for a talented individual who has a basic understanding...
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Technical Product Specialist
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Raleigh, North Carolina, United States Danaher Corporation Full timeDanaher Corporation is a global leader in providing innovative solutions for human health. We are currently seeking a talented Technical Product Specialist to join our team. The estimated salary for this role is $90,000 - $120,000 per year, depending on location and experience.As a Technical Product Specialist, you will be responsible for providing technical...
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Technical Service Professional
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Raleigh, North Carolina, United States Vinebrook Technology Full timeAbout UsVinebrook Technology is a leading provider of managed services solutions, dedicated to delivering exceptional support and management of our customers' environments. We are committed to providing a positive and productive work environment that fosters growth and development.Job Summary:We are seeking an experienced IT Support Specialist to join our...
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Technical Specialist
1 month ago
Raleigh, North Carolina, United States Abacus Service Corporation Full timeAbout the RoleWe are seeking a highly skilled Technical Specialist to join our team at Abacus Service Corporation. As a key member of our IT department, you will be responsible for developing, implementing, and overseeing policies and procedures that uphold the integrity of our configuration management processes.This is an excellent opportunity for a...
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Technical Operations Specialist
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Raleigh, North Carolina, United States Pike Corporation Full timeJob SummaryWe are seeking a highly skilled Technical Operations Specialist to join our team at Pike Corporation. In this role, you will be responsible for providing technical expertise and support to ensure the successful operation of our technical systems. You will work closely with team members and stakeholders to identify, analyze, and resolve complex...
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Technical Operations Specialist
4 weeks ago
Raleigh, North Carolina, United States Serigor Inc. Full timeJob OverviewAt Serigor Inc., we are seeking a highly skilled Technical Operations Specialist to join our team. This role will play a crucial part in ensuring the smooth operation of our technical infrastructure and services.In this position, you will have the opportunity to work on various projects, including installing and imaging new computers, loading...
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Technical Customer Advocacy Specialist
1 month ago
Raleigh, North Carolina, United States Guidebook Full timeWhy Choose Guidebook?As a Senior Customer Support Associate at Guidebook, you will have the opportunity to work with a talented and dedicated team of professionals who share your passion for delivering exceptional customer experiences. Our company culture values collaboration, innovation, and continuous learning, making us an ideal place to grow and develop...
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IT Support Specialist
2 weeks ago
Raleigh, North Carolina, United States Insight Technical Advisors Full timeJob OverviewWe are seeking an experienced IT Support Specialist to join our team as an Associate Field Technician. This role will involve providing exceptional customer service and technical support to clients in the Triangle area.Key Responsibilities:Triage and resolve technical issues for clients via phone, email, or on-site visitsInstall, configure, and...
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National Technical Support Specialist
7 days ago
Raleigh, North Carolina, United States Bowe Systec North-America Inc Full timeCompany OverviewBowen Systec North America Inc is a leading provider of high-quality technical solutions. As a National Technical Support Specialist, you will play a critical role in ensuring the success of our customers by providing expert-level technical support and training.
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Downstream Process Specialist
4 weeks ago
Raleigh, North Carolina, United States Technical Source Full timeJob OverviewTechnical Source, a leading pharmaceutical manufacturing services company, is currently seeking a skilled Downstream Process Specialist to join our team in the Holly Springs, NC area.The ideal candidate will have experience with downstream process equipment startup, troubleshooting, and continuous improvement. This role offers a unique...
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Lead Electrician
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Raleigh, North Carolina, United States Spark Power Full timeLead Electrician - Technical SpecialistAs a Lead Electrician - Technical Specialist at Sark Power, you will be responsible for providing technical expertise, project supervision, and administrative support for our operations in the Raleigh, North Carolina area.This is a hands-on role that requires strong technical skills, excellent communication abilities,...
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Technical Solutions Specialist
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Raleigh, North Carolina, United States Lucid Software Full timeCompany OverviewLucid Software is a leader in visual collaboration, helping teams achieve their goals through innovative solutions. Our core values drive our success: innovation, passion, individual empowerment, and teamwork.We promote a healthy work-life balance by allowing employees to work remotely or from one of our offices, depending on the needs of the...
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Customer Service Specialist
3 weeks ago
Raleigh, North Carolina, United States The Children's Place Full timeWe are seeking a Customer Service Specialist to join our team at The Children's Place in Raleigh, North Carolina. As a key member of our customer service team, you will be responsible for delivering exceptional customer service and resolving customer complaints in a timely and professional manner.About the RoleThis is a full-time position that requires a...