IT Support Specialist
4 days ago
Job Title: IT Support Specialist
About the RoleWe are seeking a highly motivated and customer-focused IT Support Specialist to join our team at Insight Technical Advisors. As an IT Support Specialist, you will be the first point of contact for customers, providing exceptional support and resolving technical issues.
Key Responsibilities- Triage incoming service requests to ensure timely resolution
- Provide field support to clients, with approximately 10% of time spent on-site
- Communicate effectively with customers to resolve technical inquiries
- Identify and troubleshoot software, hardware, and network failures
To succeed in this role, you will require:
- A basic understanding of IT-related concepts, including networking and Microsoft ecosystem
- Excellent communication and problem-solving skills
- Ability to work independently and as part of a team
- Reliable transportation
As an IT Support Specialist at Insight Technical Advisors, you can expect a competitive salary range of $45,000 - $60,000 per annum, depending on experience.
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