Customer Service Specialist

1 week ago


Raleigh, North Carolina, United States The Children's Place Full time

We are seeking a Customer Service Specialist to join our team at The Children's Place in Raleigh, North Carolina. As a key member of our customer service team, you will be responsible for delivering exceptional customer service and resolving customer complaints in a timely and professional manner.

About the Role

This is a full-time position that requires a strong commitment to providing fast, friendly, and accurate service to customers. You will be responsible for responding to customer inquiries, resolving customer complaints, and maintaining a clean and organized store environment.

The estimated salary for this role is $30,000 per year, based on market conditions and the level of experience required. If you have a passion for working with children and families, and are committed to delivering exceptional customer service, we encourage you to apply.

Key Responsibilities
  • Deliver exceptional customer service and respond to customer inquiries in a timely and professional manner
  • Resolve customer complaints and concerns in a fair and professional manner
  • Maintain a clean and organized store environment, including the sales floor and stockroom
  • Process stock and merchandise according to company standards
  • Adhere to Loss Prevention procedures and report any incidents or suspicious activity

To be successful in this role, you will need excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced retail environment. If you have a strong commitment to customer service and are looking for a challenging and rewarding role, we encourage you to apply.



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