Technical Service Specialist

1 week ago


Raleigh, North Carolina, United States Michael Page Full time

About Michael Page

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Michael Page is an international leader in recruitment and selection. Our expertise lies in matching top talent with the best employers, creating lasting relationships that benefit both parties.

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Our Client

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We are currently working with a global water treatment company specializing in filtration and purification systems for the biotech and pharmaceutical industries. Their innovative solutions help major companies worldwide achieve optimal results.

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Job Description

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We are seeking an experienced Field Service Engineer (also known as Technical Service Specialist) to join our team in the Raleigh/Durham area. As a Field Service Engineer, you will be responsible for commissioning, maintenance, and repair of water treatment equipment. Your primary goal will be to ensure seamless system operation while providing exceptional customer service.

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Main Responsibilities:

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  • Maintain and repair electro-mechanical equipment, including pumps, valves, and motors.">
  • Troubleshoot electrical and mechanical issues remotely and on-site.">
  • Commission new systems at customer sites, documenting detailed reports.">
  • Train site personnel on equipment operation and maintenance.">
  • Document all internal records and submit timely external reports.">
  • Foster exceptional customer satisfaction through professional support.">
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Requirements and Qualifications

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To succeed in this role, you should have:

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  • 3-5 years of experience with electro-mechanical equipment and system startup/maintenance.">
  • Proven ability to work independently and remotely.">
  • Excellent customer-facing skills and commitment to customer satisfaction.">
  • Strong computer skills and proficiency in Windows software.">
  • Flexibility to work flexible hours and travel regionally.">
  • A valid driver's license and clean driving record.">
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Benefits Package

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The successful candidate can expect a competitive salary range of $85,000 - $115,000 per year, depending on qualifications and experience. The position also comes with a bonus potential, 401(k) with match, career growth opportunities, company vehicle, and more.

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Equal Opportunities Employer

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Michael Page is committed to diversity, equity, and inclusion. We encourage applications from minorities, women, individuals with disabilities, and protected veterans.


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