Customer Service Liaison

2 days ago


Urbana, Illinois, United States University of Illinois Urbana-Champaign Full time
Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at the University of Illinois Urbana-Champaign Veterinary Teaching Hospital.

Key Responsibilities
  • Represent the Veterinary Teaching Hospital in all communications with referring veterinarians, clients, faculty, staff, and students.
  • Provide exceptional customer service and support to ensure a positive experience for all stakeholders.
  • Collaborate with the hospital team to resolve customer complaints and concerns in a timely and professional manner.
  • Develop and maintain strong relationships with clients, veterinarians, and other stakeholders to promote the hospital's services and reputation.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities.
  • Strong problem-solving and conflict resolution skills.
  • Ability to maintain confidentiality and handle sensitive information.


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