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Front Desk Associate

2 months ago

Raleigh, North Carolina, United States Hotel Resource Full time
Job Summary

We are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at Hotel Resource. As a Front Desk Clerk, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless stay.

Key Responsibilities
  • Assist guests with check-in, check-out, and room assignments
  • Respond to guest inquiries and resolve issues in a timely and professional manner
  • Process payments and handle cash transactions
  • Maintain a high level of knowledge about hotel services and amenities
  • Communicate effectively with other departments and management to ensure guest satisfaction
Requirements
  • High school diploma or equivalent required
  • Previous customer service experience preferred
  • Ability to work in a fast-paced environment and multitask
  • Excellent communication and problem-solving skills
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for career advancement. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.