Patient Referral Coordinator

7 days ago


Pensacola, Florida, United States West Florida Medical Center Clinic Full time

Job Summary:

The Patient Referral Representative plays a crucial role in supporting the success of the Medical Center's patients by handling the processing, follow-up, and communication for referrals and/or procedure orders generated by providers.

Key Responsibilities:

  • Process and manage referrals and procedure orders from providers
  • Communicate effectively with patients to ensure a smooth referral process
  • Follow up with patients to confirm receipt of referrals and procedure orders
  • Provide exceptional customer service to patients and providers
  • Collaborate with the Medical Center's operations team to ensure seamless referral processing

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong organizational and time management skills
  • Proficiency in computer software and systems


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