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Multilingual Customer Service Supervisor
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Sales Assistant Manager at Rent-A-Center. As a key member of our sales team, you will be responsible for driving sales growth, providing exceptional customer service, and ensuring a positive shopping experience for our customers.
Key Responsibilities- Sales: Develop and implement strategies to increase sales revenue through effective prospecting, upselling, and cross-selling.
- Customer Service: Provide top-notch customer service by responding to customer inquiries, resolving issues, and ensuring customer satisfaction.
- Deliveries & Pickups: Safely and efficiently deliver and pick up products, ensuring timely and accurate delivery to customers.
- Merchandising: Maintain a visually appealing store environment by organizing products, ensuring cleanliness, and adhering to company standards.
- 1-3 years of experience in retail, customer service, sales, or collections.
- High school diploma or equivalent.
- Must be at least 18 years of age.
- Valid state driver's license and good driving record.
- Ability to lift and move products up to 50 pounds.
- Excellent communication and customer service skills.
- Previous experience in a sales or customer service role.
- Knowledge of sales and marketing principles.
- Ability to work in a fast-paced environment.
- Strong problem-solving and analytical skills.
- A competitive hourly rate.
- A comprehensive benefits package, including medical, dental, and vision insurance.
- A 401(k) savings plan with company match.
- Opportunities for career advancement and professional growth.