Retail Supervisor of Sales and Customer Experience
3 days ago
At Burlington, we're committed to building a diverse and inclusive community that fosters growth and success for all. If you're passionate about leading a team and delivering exceptional customer experiences, consider joining our team as a Full-Time Customer Service Supervisor or Selling Floor Supervisor.
As a Retail Front End Supervisor, you'll play a vital role in the store leadership team, working closely with Store Management to drive results in Merchandising, Customer Service, Operations, and Human Resources. This leadership position offers a unique opportunity to develop your skills and progress to a management role within our expanding organization.
Our Core Values:
• Drive Results
• Trust & Respect Each Other
• Build Teams & Partnerships
Burlington Benefits:
• Growth Opportunities
• Competitive Pay: $17 - $19 per hour
• Flexible Hours
• 15-30% Associate Discount
• Medical, Dental, and Vision Coverage
• Employee Assistance Program
• Life and Disability Insurance
• Paid Time Off
• Paid Holidays
• 401(k) Plan
Key Responsibilities:
• Supervise all store functions and associates while in the role of Manager on Duty
• Maximize sales results through training, developing, and coaching of direct reports
• Promote safety for both customers and associates by adhering to company guidelines
• Cultivate a diverse culture based on teamwork and collaboration
• Solve issues/concerns, making informed decisions and supervising the front-end operations to ensure exceptional customer service
• Reinforce our company Asset Protection strategies to eliminate shortage
• Assist in recruiting, interviewing, and onboarding new associates
• Participate in weekly workload planning meetings
• Drive Community Relations participation through company programs and partnerships
• Coordinate meal and break periods and monitor schedule adherence
Requirements:
• At least 1 year of supervisory experience within an off-price, big box, or specialty environment
• Strong interpersonal skills with a positive and engaging attitude
• Ability to work a full-time schedule including nights, weekends, and holidays as required
• Ability to move/handle/lift store merchandise weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time
Burlington is a rapidly growing brand offering a variety of training and development opportunities to help you grow with us. You'll enjoy a competitive wage, flexible hours, and an associate discount. Our benefits package includes medical, dental, and vision coverage, including life and disability insurance. Full-time associates may also be eligible for up to 12 days of paid time off annually, up to 8 paid holidays, paid sick time in accordance with applicable law, and a 401(k) plan.
Our store teams work hard and have fun together. Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
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