Customer Service Representative
2 weeks ago
East Cambridge Savings Bank is seeking a highly motivated and customer-focused individual to join our Retail Division as a Customer Service Associate.
Key Responsibilities:
- Provide exceptional customer service to ensure a positive banking experience.
- Process customer transactions, including cash handling and account maintenance.
- Assist with sales and cross-selling of bank products and services.
- Collaborate with colleagues to achieve sales goals and meet customer needs.
- Stay up-to-date on banking policies and procedures to ensure compliance.
Requirements:
- Minimum 1 year cash handling experience.
- Demonstrated sales skills and customer service experience in retail environment.
- Excellent interpersonal and communication skills.
- Ability to work independently and as part of a team.
- Availability to work evenings and Saturdays.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
Apply today to join our team and take the first step towards a rewarding career in banking
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