Customer Service Representative
20 hours ago
The Member Services Representative will be responsible for delivering exceptional customer service to Planet Fitness members, prospective members, and guests. This role requires a positive and professional attitude, with a passion for fitness and health.
Key Responsibilities- Provide exceptional customer service to members, prospective members, and guests.
- Handle front desk activities, including answering phones, checking members into the system, and facilitating updates to member accounts.
- Assist with new member sign-ups, tours, and responding to member questions and concerns.
- Maintain a clean and organized club environment.
- Fluency in English and Spanish.
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude.
- Punctuality and reliability.
- Exceptional customer service skills.
- Strong listening and problem-solving skills.
- Diplomacy and professionalism in all interactions.
- CPR Certification required.
- High School diploma/GED equivalent required.
- Must be 18 years of age or older.
- Eligible for bi-weekly team production bonus and monthly mystery shop bonuses.
- FREE Black Card membership after 30 days of employment.
- Full-time eligible for 50% company-paid benefits after 90 days of employment.
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Customer Service Representative
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Chelsea, Massachusetts, United States Stellar Technologies Full timeCustomer Service RepresentativeAt Stellar Technologies, we are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling customer inquiries, providing exceptional customer service, and resolving customer complaints in a timely and professional manner.Key...
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Customer Service Representative
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Chelsea, Massachusetts, United States Stellar Technologies Full timeAbout the RoleWe are seeking a skilled Customer Service Representative to join our team at Stellar Technologies. As a Customer Service Representative, you will be responsible for handling customer inquiries, providing exceptional customer service, and resolving issues in a timely and professional manner.Key ResponsibilitiesRespond to customer inquiries via...
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Customer Service Representative
7 days ago
Chelsea, Massachusetts, United States Planet Fitness Full time{"Job Title": "Member Services Representative", "Job Summary": "At Planet Fitness, we're committed to providing a positive member experience. As a Member Services Representative, you'll play a key role in delivering exceptional customer service to our members, prospective members, and guests. Your goal will be to create a welcoming and inclusive environment...
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Customer Service Representative
2 weeks ago
Chelsea, Massachusetts, United States Planet Fitness Full timeJob SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Key ResponsibilitiesCustomer Service: Greet members, prospective members and guests, providing exceptional customer service.Front Desk...
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Customer Service Representative
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Customer Service Representative
2 weeks ago
Chelsea, Massachusetts, United States Planet Fitness Full timeJob SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Key ResponsibilitiesGreet and Assist MembersProvide exceptional customer service to members, prospective members and guests.Handle all front...
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Customer Service Representative
1 week ago
Chelsea, Massachusetts, United States Planet Fitness Full timeJob SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Key ResponsibilitiesGreet members, prospective members and guests, providing exceptional customer service.Handle all front desk related...
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Customer Service Representative
2 weeks ago
Chelsea, Massachusetts, United States Planet Fitness Full timeJob SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Key ResponsibilitiesGreet and Assist MembersProvide exceptional customer service to members, prospective members and guests.Check members into...
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Customer Service Representative
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Customer Service Representative
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Fitness Center Service Representative
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Sales and Service Representative
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Customer Service Supervisor
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Customer Service Lead
1 week ago
Chelsea, Massachusetts, United States Burlington Full time{"title": "Customer Service Lead", "description": "Lead Customer Service TeamAs a Customer Service Lead at Burlington, you will be responsible for leading day-to-day customer service initiatives, inspiring and motivating associates to provide exceptional customer service. You will lead by example, approaching your work with our company philosophy and core...
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Customer Service Manager
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