Account Manager Managed Services Representative

2 days ago

Columbus, Ohio, United States Hilti Corporation Full time
Hilti Store Representative Job Description

The Hilti Store Representative is responsible for managing and operating a Hilti Store to maximize walk-in sales and smaller field accounts. The ideal candidate will have excellent customer service skills and be able to create innovative ways to drive sales through merchandising and product demo efforts.

Key Responsibilities:
  • Review and analyze all shipping documents and sales trends to ensure correct inventory levels are on hand to drive sales.
  • Post receipts, disbursements, and material returns, and review reorder recommendations to ensure adequate replenishment of the Hilti Store.
  • Expedite customer backorders and switch to locations that meet customers' delivery requirements with the most cost-effective mode of transportation.
  • Reconcile opening, closing, and annual physical inventories for the Hilti Store.
  • Audit Hilti Store cycle counts, backorders, unconfirmed orders, and manual stock status transactions to ensure inventory levels are correct and consistent.
  • Maintain a clean and organized work area and storefront at all times, and keep assigned equipment in good order and up to Hilti brand standards.
  • Utilize Hilti's different computer software to increase customer interactions and warehouse functions.
Requirements:
  • High School Diploma or GED, required.
  • Bachelor's Degree or equivalent work experience, preferred.
  • Ability to lead change and adapt to a fast-paced, dynamic sales environment.
  • Ability to gather and analyze appropriate information to develop and implement effective strategies.
  • Excellent problem-solving and decision-making skills.
  • Strong presentation skills.
  • Ability to multi-task.
  • Ability to grow a loyal customer base in a retail setting while strengthening the company's position and market share.

Hilti Corporation is an equal opportunity employer and welcomes applications from diverse candidates. We offer a comprehensive benefits package, including medical and dental insurance, paid time off, and educational reimbursement. If you are a motivated and customer-focused individual who is passionate about sales and customer service, we encourage you to apply for this exciting opportunity.

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