Network Support Specialist

1 day ago


New York, New York, United States Pilot Full time

{"h1": "Network Support Engineer at Pilot

","p": "At Pilot, we're passionate about delivering exceptional connectivity solutions to businesses across New York City. As a Network Support Engineer, you'll play a critical role in ensuring our customers receive top-notch support and service.

","ul": ["Troubleshoot complex network issues, including hardware and software problems, to ensure seamless connectivity for our customers.", "Collaborate with cross-functional teams to resolve customer issues and improve network performance.", "Develop and maintain up-to-date documentation for network processes, configurations, and protocols.", "Stay up-to-date with the latest trends and technologies in the field of network engineering.", "Participate in after-hours on-call rotation to respond to critical network issues and ensure 24/7 support availability."]}



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