IT Support Specialist
2 days ago
We are seeking an experienced IT Support Specialist to join our team at Experis. As an IT Support Specialist, you will be responsible for providing technical support to faculty, administrators, and students, as well as setting up and configuring PCs and local area networks.
Responsibilities:- Diagnose and resolve complex technical issues, often referred from others.
- Propose solutions and coordinate services and repairs with vendors as needed.
- Provide technical support and training to junior technical support staff.
- Assist with training and reviewing the work of student and/or casual employees.
- May serve as a team leader to junior technical support staff.
- Set up and configure PCs and local area networks to meet ITS requirements and user needs.
- 5+ years of related experience in IT support, with a focus on Windows, Mac, network printing, iOS, Android, and AV equipment.
- Proven ability to resolve complex technical issues and provide excellent customer support.
- Strong knowledge of networks and computing environments, as well as AV equipment and standards.
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced IT professional looking for a new challenge, please apply now.
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