Network Support Specialist
2 weeks ago
We are seeking a highly skilled Network Support Specialist to join our team at Insight Global. As a Network Support Specialist, you will be responsible for providing technical support and assistance to our clients in a fast-paced and dynamic environment.
Key Responsibilities:- Provide technical support and assistance to clients via phone, email, and in-person
- Troubleshoot and resolve hardware and software issues
- Manage user accounts in Active Directory
- Configure and maintain network infrastructure
- Collaborate with other technical teams to resolve complex technical issues
- 2-3+ years of experience in an IT support role
- Strong understanding of network fundamentals, including TCP/IP, DNS, LAN/WAN
- Experience managing user accounts in Active Directory
- Strong communication and customer service skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
Insight Global is an equal opportunity employer and welcomes applications from diverse candidates. If you need assistance or a reasonable accommodation during the application or recruiting process, please contact us.
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