Computer Network Support Specialist

6 days ago


New York, New York, United States Centuria Inc. Full time
Job Title: Computer Network Support Specialist

Centuria Inc. is seeking a skilled Computer Network Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch support to our nationwide end-user community.

Key Responsibilities:
  • Resolve end-user IT issues and provide incident management/trouble ticket support
  • Install and configure new switches and routers, Voice over IP, and ensure devices are properly set up
  • Test and confirm operation of installed network equipment
  • Perform root cause analysis to prevent future discrepancies
  • Utilize Call Management Software to handle voice mail issues
Requirements:
  • Basic understanding of networking protocols and TCP/IP
  • Familiarity with switch and router operation
  • Basic understanding of L2/L3 device configurations
  • Experience with ticketing systems such as Remedy
  • Excellent communication and customer support skills
What We Offer:

As a Computer Network Support Specialist at Centuria Inc., you will have the opportunity to work with a dynamic team and contribute to the success of our organization. If you are a motivated and self-starting individual with a passion for IT, we encourage you to apply for this exciting opportunity.



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