Assistant Branch Manager
4 weeks ago
We are seeking an experienced Assistant Branch Manager to join our team at Carrie Rikon & Associates, LLC. The ideal candidate will have a background in big box and food retail, with a proven track record of managing high-volume warehouse operations and leading teams to achieve exceptional customer satisfaction and bottom-line results.
Key Responsibilities:
- Oversee the daily operations of the branch, ensuring efficient and effective management of warehouse operations, including safety, sanitation, inventory, merchandising, receiving, stocking, and shipping.
- Develop and maintain strong business relationships with customers, resolving issues promptly and effectively.
- Ensure compliance with established policies and procedures, including safety protocols, personnel management, and security measures.
- Review financial and operational reports, taking necessary actions to drive business growth and improvement.
- Direct subordinates to ensure timely and accurate management of all warehouse operations, including scheduling, training, and performance management.
- Define and communicate service standards and operational mission to employees, monitoring activities to meet branch goals.
- Maximize sales opportunities by ensuring high levels of customer service, while meeting budgetary guidelines.
- Manage selection, performance appraisals, and professional development of management-level personnel.
- Directly supervise and manage department managers, providing coaching and guidance on employee relations issues.
- Maintain communication with corporate offices to ensure compliance with company policies and procedures, as well as state and federal laws and regulations.
- Review inventory on a regular basis to ensure accuracy and in-house availability.
- Complete and process necessary reports and paperwork accurately and timely.
Requirements:
- Bachelor's degree (preferred but not required)
- Minimum 4 years management experience in food service or grocery distribution in a supermarket, club warehouse, big box, or mass merchandising environment
- Background in P&L, inventory control, merchandising, hiring/training staff, front-end, merchandising, cash control, payroll, security/loss prevention mandatory
- Strong leadership skills, capable of running a high-volume warehouse operation
- Excellent communication, organizational, and people management/training skills, with a strong customer service orientation
- Commitment to company values and strong customer orientation
- Must have a background in big box, food service, or food retail
Work Environment:
- The ambient temperature will be moderate, with cold areas such as the freezer and hot areas such as the damages area.
- The work is mostly performed standing/walking, with the ability to stand/walk for up to 4 hours without a break.
- Physical labor is infrequent, but may be required to move merchandise or clean areas.
- Industrial vehicles (forklifts, Hilo) will be moving material throughout the warehouse.
Salary: 65K plus bonus and benefits
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