Assistant Branch Manager

4 days ago

Alexandria, Virginia, United States Carrie Rikon & Associates, LLC. Full time
Job Summary

We are seeking an experienced Assistant Branch Manager to join our team at Carrie Rikon & Associates, LLC. The ideal candidate will have a background in big box and food retail, with a proven track record of managing high-volume warehouse operations and leading teams to achieve exceptional customer satisfaction and bottom-line results.

Key Responsibilities:

  1. Oversee the daily operations of the branch, ensuring efficient and effective management of warehouse operations, including safety, sanitation, inventory, merchandising, receiving, stocking, and shipping.
  2. Develop and maintain strong business relationships with customers, resolving issues promptly and effectively.
  3. Ensure compliance with established policies and procedures, including safety protocols, personnel management, and security measures.
  4. Review financial and operational reports, taking necessary actions to drive business growth and improvement.
  5. Direct subordinates to ensure timely and accurate management of all warehouse operations, including scheduling, training, and performance management.
  6. Define and communicate service standards and operational mission to employees, monitoring activities to meet branch goals.
  7. Maximize sales opportunities by ensuring high levels of customer service, while meeting budgetary guidelines.
  8. Manage selection, performance appraisals, and professional development of management-level personnel.
  9. Directly supervise and manage department managers, providing coaching and guidance on employee relations issues.
  10. Maintain communication with corporate offices to ensure compliance with company policies and procedures, as well as state and federal laws and regulations.
  11. Review inventory on a regular basis to ensure accuracy and in-house availability.
  12. Complete and process necessary reports and paperwork accurately and timely.

Requirements:

  1. Bachelor's degree (preferred but not required)
  2. Minimum 4 years management experience in food service or grocery distribution in a supermarket, club warehouse, big box, or mass merchandising environment
  3. Background in P&L, inventory control, merchandising, hiring/training staff, front-end, merchandising, cash control, payroll, security/loss prevention mandatory
  4. Strong leadership skills, capable of running a high-volume warehouse operation
  5. Excellent communication, organizational, and people management/training skills, with a strong customer service orientation
  6. Commitment to company values and strong customer orientation
  7. Must have a background in big box, food service, or food retail

Work Environment:

  1. The ambient temperature will be moderate, with cold areas such as the freezer and hot areas such as the damages area.
  2. The work is mostly performed standing/walking, with the ability to stand/walk for up to 4 hours without a break.
  3. Physical labor is infrequent, but may be required to move merchandise or clean areas.
  4. Industrial vehicles (forklifts, Hilo) will be moving material throughout the warehouse.

Salary: 65K plus bonus and benefits

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