Condominium Assistant General Manager
4 days ago
Job Summary:
An Assistant General Manager, Condominium is responsible for providing administrative support to the lead Community Manager(s) in a condominium community. The ideal candidate will have a strong understanding of community association management principles and practices.
Key Responsibilities:
- Field and respond to homeowner inquiries via phone, email, and in person.
- Interact with vendors and assist with addressing emergency requests as necessary.
- Update homeowner accounts in internal systems with all conversations and correspondence.
- Assist with preparing agendas, management reports, and documents for Board meetings.
- Prepare newsletters, flyers, and other documents to inform homeowners of maintenance services, projects, and activities.
- Assist with preparing annual disclosure packages, meeting notifications, and financial statements for homeowners.
- Monitor corporate and client delinquency rates and assist with collections.
- Maintain property files and unit files.
- Assist with processing new homeowner welcome packets, issuing key fobs, and processing access keys.
- Assist with ARB application processing and perform on-site community inspections as necessary.
- Participate in Associa training and education programs.
Requirements:
- Knowledge of Microsoft Office products at a proficient level.
- Knowledge of community association management principles and practices.
- Professional communication and customer service skills.
- Self-motivated, proactive, and detail-oriented with strong time management skills.
About Associa:
With over 300 branch offices across North America, Associa is a leading provider of community management services. Our team of over 15,000 professionals is dedicated to delivering exceptional service to our clients and their communities.
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