Medical Billing Specialist
4 days ago
About US Radiology Specialists
We are a leading radiology group dedicated to providing high-quality imaging services to patients across the country. Our mission is to make radiology better to improve lives.
Job Summary
We are seeking a skilled Medical Billing Specialist to join our Revenue Cycle Management team. As a Medical Billing Specialist, you will play a critical role in ensuring the smooth processing of medical claims and providing exceptional customer service to patients and insurance companies.
Key Responsibilities
- Answer and/or forward incoming phone calls from patients and insurance representatives in a timely manner, providing quality customer service phone support
- Provide patients/insurance representatives with accurate information regarding their account status and resolve any questions, process payments, and follow up on accounts in a timely manner
- Work online payer systems to check for claim status and eligibility as needed
- Work correspondence/returned mail to ensure patient and insurance requests are being worked in a timely manner
- Maintain productivity goals and meet deadlines set by the AR Supervisor
- Handle escalated calls in a professional manner
- Other duties including AR projects as assigned
Requirements
- Telephone customer service experience, familiarity with multiple phone lines and ability to manage high call volumes
- Computer literate with the ability to work between multiple computer systems
- Excellent verbal and written customer service skills
- Strong attention to detail, ability to multi-task, good judgement and decision-making skills, ability to work both independently and in a team
- Call center experience and prior medical billing and/or medical terminology experience and a basic understanding of how insurance processes medical claims
- High School diploma or equivalent education/experience
What We Offer
- A competitive wage and comprehensive benefits program including Medical, Dental, Vision, Flexible Spending Accounts, Telehealth, Life, Disability, Employee Assistance Program and 401k Retirement Savings
- A dynamic and supportive work environment
- Opportunities for professional growth and development
US Radiology Specialists is an equal opportunity employer.
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