Current jobs related to Billing Operations Analyst - Charlotte, North Carolina - Brightspeed

  • Billing Operations Specialist/Analyst

    1 week ago

    Charlotte, North Carolina, United States Carrier Full time

    Job Summary:The Billing Operations Specialist/Analyst will be responsible for ensuring the accuracy and completeness of financial transactions. This includes verifying job completion and customer authorization, posting and validating costs, and correcting cost posting errors. The successful candidate will work closely with the field offices to confirm job...

  • Billing Operations Specialist

    4 weeks ago

    Charlotte, North Carolina, United States Carrier Full time

    Job Summary:The Billing Operations Specialist/Analyst will be responsible for ensuring the accuracy and efficiency of the billing process for North America Field Service. This role will involve working closely with the field offices to confirm job completion and customer authorization, posting and validating costs, correcting cost posting errors, and setting...

  • Billing Operations Manager

    4 weeks ago

    Charlotte, North Carolina, United States OnTarget Full time

    Job SummaryWe are seeking a highly skilled Billing Manager to oversee and manage the billing operations of our NC division. This role involves ensuring the accuracy and efficiency of billing processes, managing billing staff, handling customer billing inquiries, and coordinating with other departments to ensure seamless financial operations.Key...

  • Billing Operations Manager

    3 weeks ago

    Charlotte, North Carolina, United States Abound Health Full time

    Billing Manager Job DescriptionThe Billing Manager is a critical role within our organization, responsible for overseeing and managing the billing operations of our NC division. This position involves ensuring the accuracy and efficiency of billing processes, managing billing staff, handling customer billing inquiries, and coordinating with other departments...

  • Billing Operations Specialist

    3 days ago

    Charlotte, North Carolina, United States Carrier Full time

    Job Summary:The Billing Operations Specialist will be responsible for performing tasks associated with the billing readiness process for North America Field Service. This includes confirming job completion and customer authorization, posting and validating costs, correcting cost posting errors, and setting items to ready to bill status for work accomplished...

  • Billing Systems Specialist

    2 weeks ago

    Charlotte, North Carolina, United States Telesis7 Consulting Full time

    Job DescriptionAt Telesis7 Consulting, we are seeking a skilled Billing Analyst to join our team.Key Responsibilities:Provide technical support and assistance in developing and implementing 3rd party billing systems used by Charter Communications.Analyze systems for ongoing performance improvements at user and system levels.Perform software testing,...

  • Technical Manager

    1 week ago

    Charlotte, North Carolina, United States BrightSpeed Full time

    Technical Manager - Bill to Cash ProcessAt Brightspeed, we are seeking a highly skilled Technical Manager to lead the implementation of applications and solutions to support the bill-to-cash process. As a key member of our team, you will be responsible for designing and building user-friendly applications and interfaces to support payments, collections,...

  • Operations Strategy Analyst

    2 months ago

    Charlotte, North Carolina, United States Synergistic Systems Inc Full time

    Job OverviewBenefits:401(k) planComprehensive health coverageSynergistic Systems Inc is seeking Operations Strategy Analysts to join our dynamic team. In this role, you will collaborate with internal stakeholders and partners to facilitate platform enhancements and service implementations for retirement plan clients. This position is structured as a two-year...

  • Billing Operations Specialist

    3 weeks ago

    Charlotte, North Carolina, United States Insight Global Full time

    Job DescriptionAt Insight Global, we are committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters.Key ResponsibilitiesCommunicate effectively with clients, internal teams, and transportation partners to...

  • Business Operations Analyst

    2 days ago

    Charlotte, North Carolina, United States Red Ventures Full time

    We are seeking a highly skilled Business Operations Analyst to join our team at Red Ventures. As a key member of our Distribution Platform team, you will play a critical role in analyzing performance, supporting product requests, and optimizing our experience with data-backed ideas.Key Responsibilities:Support our publisher team by assisting with questions,...

  • Billing Specialist

    1 month ago

    Charlotte, North Carolina, United States OnTarget Full time

    Job Title: Billing / Accounts ReceivableJob SummaryWe are seeking a highly skilled and detail-oriented Billing / Accounts Receivable professional to join our team at OnTarget. As a key member of our financial operations team, you will be responsible for managing the entire billing cycle, from claims submission to payment processing.Key...

  • Billing Specialist

    2 weeks ago

    Charlotte, North Carolina, United States OnTarget Full time

    Job OverviewWe are seeking a highly skilled and detail-oriented Billing Specialist to join our team at OnTarget. As a key member of our financial operations team, you will be responsible for managing various aspects of our billing process, ensuring timely and accurate payment processing.Key ResponsibilitiesCreate and manage batch billing from time records...

  • Sales Operations Analyst

    2 weeks ago

    Charlotte, North Carolina, United States BrightSpeed Full time

    Job Title: Sales Operations AnalystBrightspeed is seeking a highly skilled Sales Operations Analyst to join our Community Transformations team. As a Sales Operations Analyst, you will play a critical role in optimizing sales processes and systems, maintaining CRM data integrity, and providing actionable insights through sales analytics to drive sales...

  • Operations Finance Analyst

    3 weeks ago

    Charlotte, North Carolina, United States Electrolux Full time

    Operations Finance AnalystElectrolux is seeking an experienced Operations Finance Analyst to join our Consumer Direct Interaction team in Charlotte, NC. As a key member of our finance team, you will play a critical role in driving profitable growth of Aftermarket Sales and Services by ensuring operational excellence and cost management across the Aftermarket...

  • Billing Specialist

    4 weeks ago

    Charlotte, North Carolina, United States Abound Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Billing / Accounts Receivable professional to join our team at Abound Health. As a key member of our financial operations team, you will be responsible for various duties related to authorizations, billing claims, posting payments, and collecting accounts receivable.Key ResponsibilitiesCreate...

  • Billing Specialist

    3 weeks ago

    Charlotte, North Carolina, United States Abound Health Full time

    Job Title: Billing / Accounts ReceivableAbound Health is seeking a highly skilled and detail-oriented Billing / Accounts Receivable professional to join our team. As a key member of our financial operations team, you will be responsible for various duties related to authorizations, billing claims, posting payments, and collecting accounts receivable.Key...

  • Senior Billing Operations Specialist

    3 days ago

    Charlotte, North Carolina, United States Apex Systems Full time

    Job Title: Senior Billing Operations SpecialistLocation: Hybrid 4x/weekContract Length: 3 mo. Contract-to-Hire (conversion to FTE based upon funding and performance)Pay Rate: $24-28/hrKey Responsibilities:Configure backend systems for device and service promotionsUtilize analytical capabilities for data validation and solutioningCommunicate solutions on...

  • Business Operations Analyst

    1 week ago

    Charlotte, North Carolina, United States Charter Communications Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Business Operations Analyst to join our Product and Technology team at Charter Communications.As a Business Operations Analyst, you will be responsible for analyzing business operations and recommending solutions to align individual business functions with organizational goals.You will work...

  • Sales Operations Analyst

    7 days ago

    Charlotte, North Carolina, United States BrightSpeed Full time

    Job DescriptionBrightspeed is seeking a highly skilled Sales Operations Analyst to join our Brightspeed Business Team. As a Sales Operations Analyst, you will report directly to the Manager, Revenue Operations Technology.Responsibilities:Become a subject matter expert on Brightspeed sales operations technology and systems.Serve as the point of contact for...

  • Technical Manager

    1 week ago

    Charlotte, North Carolina, United States BrightSpeed Full time

    Job Title: Technical Manager - Bill to Cash ProcessAt Brightspeed, we are reimagining how people live, work, play, and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.We are seeking a highly skilled Technical Manager to lead the implementation of applications and...

Billing Operations Analyst

2 months ago

Charlotte, North Carolina, United States Brightspeed Full time
Job Overview

Company Overview:
At Brightspeed, we are dedicated to transforming the way individuals connect, work, and engage by delivering swift and dependable internet services across twenty states in the Midwest and South.

Supported by investments from Apollo Global Management, our mission is to expedite the transition from copper to fiber optic technology, enhancing internet access in rural areas that have historically lacked reliable broadband services, all while ensuring an exceptional customer experience.

Join our team in realizing this vision by designing and constructing a top-tier fiber network and providing unparalleled customer service.

Position Summary:

We are thrilled to present an opportunity for a Billing Operations Analyst to become a vital part of our expanding team. In this role, you will report directly to the Billing Supervisor and play a crucial role in the successful execution of billing cycles within our systems. Your duties will encompass providing billing support to guarantee that customers receive precise invoices and that Brightspeed's revenue is accurately generated and reported.

Collaborating with project management, technical, and process teams, you will implement system improvements, troubleshoot issues, and refine procedures to ensure billing precision and revenue optimization. Join us in our mission to build the fastest and most reliable fiber-optic network in the nation.

Key Responsibilities:
  • Execute bill cycle runs within the billing systems effectively.
  • Perform various pre-bill quality assessments.
  • Identify and resolve potential issues prior to initiating bill cycles.
  • Initiate and oversee bill cycle operations.
  • Monitor the progress of billing cycles.
  • Address rating, rendering, acceptance, and delivery discrepancies promptly, collaborating with IT and Operations teams.
  • Conduct comprehensive quality checks.
  • Generate trend analyses to pinpoint any revenue-affecting concerns.
  • Examine trend report data, conduct variance analyses, and communicate findings to management.
  • Establish customers with Electronic Data Interchange (EDI) based on requests.
  • Manage and respond to inquiries directed to the Billing Team mailbox.
  • Assist with Bill Messaging Requests as needed.
  • Support the resolution of Bill Preview challenges.
  • Facilitate discussions to address and resolve recurring billing issues.
Qualifications:

What We Seek:

  • A minimum of 3 years of experience in billing operations.
  • Excellent interpersonal and communication abilities.
  • Proficient in conveying information clearly and effectively, both verbally and in writing, with appropriate detail and discretion at all organizational levels.
  • Adept at building relationships and possessing strong listening skills.
  • Demonstrates professionalism, sound judgment, and leadership presence; builds trust and fosters collaboration.
  • Highly organized, ensuring timely delivery of all tasks with outstanding results while anticipating potential workload challenges.
  • Exhibits integrity and upholds the highest ethical standards in all endeavors.
  • Ability to quickly learn complex systems and processes and effectively share that knowledge with others.
  • Strong analytical and problem-solving capabilities.

Preferred Qualifications:

  • Bachelor's degree in Finance, Accounting, Business, or a related field.
  • Experience in the telecommunications sector.
Why Join Brightspeed?

We are committed to modern working practices and have been recognized as a Top Workplace. Our headquarters is designed to support a hybrid workforce, prioritizing talent acquisition in the local area. We offer roles that are remote, hybrid, or office-based, depending on the position and business needs.

Our compensation package is competitive, and we provide comprehensive benefits that promote overall wellness, including medical, dental, vision, and life insurance, a 401K plan with company matching, and various voluntary benefits.

Diversity, equity, and inclusion are fundamental to our values at Brightspeed. We believe that bringing our authentic selves to work enhances our collective success and helps us advocate for accessible and high-quality internet services in the communities we serve.

Brightspeed is an Equal Opportunity Employer/Veterans/Disabled.