Guest Service Representative

7 days ago


Washington, United States B. F. Saul Company Hospitality Group Full time

Job Summary:

We are seeking a highly skilled Guest Service Agent to join our team at The Hay-Adams, a boutique hotel in downtown Washington, D.C. As a Guest Service Agent, you will play a pivotal role in providing exceptional customer service to ensure the effective operation of the Front Desk.

Key Responsibilities:

  • Attend to guest needs ensuring guest satisfaction
  • Build a client network and maintain steadfast commitment to The Hay-Adams' Leading Quality Standards
  • Provide excellent customer service to ensure a positive guest experience

What You'll Gain:

  • The opportunity to represent the best of hospitality and provide exceptional service to our guests
  • A chance to work in a dynamic and fast-paced environment
  • A competitive compensation package with excellent benefits, including first-rate medical, dental, life, and vision insurance, as well as a generous 401K with a 3-to-1 match

About Us:

The Hay-Adams is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals. We are committed to providing a welcoming and inclusive environment for all our guests and employees.



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