Guest Services Representative
2 weeks ago
Guest Services Representative - Free Classifieds USA
Overview: At Free Classifieds USA, we pride ourselves on providing exceptional service and creating memorable experiences for our guests.
Position Summary: We are currently seeking a dedicated Guest Services Representative to join our team. This role is essential in ensuring that our guests receive the highest level of service during their stay.
Key Responsibilities:
- Manage guest check-ins by verifying reservations, assigning accommodations, and issuing room keys.
- Handle various payment methods, including credit cards, cash, and checks.
- Facilitate guest check-outs, addressing any billing inquiries or discrepancies.
- Respond to guest inquiries and requests promptly and professionally.
- Coordinate with housekeeping to ensure rooms are ready for incoming guests.
- Provide guests with information about the property and local attractions.
- Generate daily reports on arrivals and departures, ensuring accuracy in all records.
- Complete necessary cashier and closing reports in the system.
- Maintain a clean and professional appearance in accordance with company standards.
- Uphold safety and security protocols, reporting any incidents or unsafe conditions to management.
Qualifications:
The ideal candidate will possess strong communication skills, a friendly demeanor, and the ability to work collaboratively with team members. A commitment to providing outstanding service and maintaining a positive atmosphere is essential.
Work Environment: This position requires standing, sitting, or walking for extended periods and the ability to lift and carry items weighing up to 10 pounds.
Equal Opportunity Employer: Free Classifieds USA is committed to fostering a diverse and inclusive workplace. We welcome applicants from all backgrounds and experiences.
-
Customer Service Representative
6 days ago
Washington, United States Guest Services Full timeJob Summary:The Guest Services Cafe Attendant is responsible for providing exceptional customer service in a fast-paced cafe environment. As a key member of our team, you will be involved in various aspects of day-to-day operations, including:Customer Service: Greet and assist customers in a friendly and professional manner, ensuring a positive...
-
Customer Service Representative
6 days ago
Washington, Washington, D.C., United States Guest Services, Inc Full timeJob SummaryThe Cashier is responsible for providing exceptional customer service and ensuring a seamless shopping experience for guests at Guest Services, Inc.Key ResponsibilitiesProcess transactions accurately and efficiently using a cash register or other point-of-sale system.Provide excellent customer service by greeting guests, answering questions, and...
-
Guest Services Representative
4 days ago
Washington, United States Memorable Escapes Full timeAre you a natural problem-solver with excellent communication skills? Do you thrive in a fast-paced remote work environment? We are seeking a highly motivated and passionate individual to join our team as a Remote Guest Services Representative. As a Remote Guest Services Representative, you will be responsible for providing top-notch customer service to our...
-
Guest Services Representative
2 weeks ago
Washington, United States Crestline Hotels & Resorts Full timePosition Overview: The Guest Services Representative plays a vital role in ensuring a seamless experience for our guests. This position involves managing the check-in and check-out processes, addressing inquiries, and fulfilling special requests in line with established protocols.Compensation: We offer a competitive starting wage of $21.00 per...
-
Guest Service Representative
7 days ago
Washington, United States B. F. Saul Company Hospitality Group Full timeJob Summary:We are seeking a highly skilled Guest Service Agent to join our team at The Hay-Adams, a boutique hotel in downtown Washington, D.C. As a Guest Service Agent, you will play a pivotal role in providing exceptional customer service to ensure the effective operation of the Front Desk.Key Responsibilities:Attend to guest needs ensuring guest...
-
Guest Services Representative
1 week ago
Washington, United States LORE Group Full timeAbout Us: Lore Group is dedicated to creating exceptional experiences for our guests. We pride ourselves on our unique approach to hospitality, combining a rich history with modern luxury. Position Overview: We are seeking a dedicated and enthusiastic Guest Services Representative to join our team. The ideal candidate will possess a strong background in...
-
Customer Service Representative
2 weeks ago
Washington, Washington, D.C., United States Guest Services, Inc Full timeAbout Guest Services, Inc.We are a dynamic and customer-focused organization seeking a reliable and detail-oriented individual to join our team as a Part-Time Kiosk Attendant.Key Responsibilities:Process transactions efficiently and accurately using various equipment, ensuring a seamless customer experience.Manage cash handling duties, including issuing...
-
Guest Services Representative
3 days ago
Washington, United States BEST Crowd Management Full timeJob Title: Guest Services RepresentativeCompany: BEST Crowd ManagementLocation: Washington, D.C.Pay: $17.50 / hrJob Type: Part-timeSummary:We are seeking enthusiastic, reliable individuals who are passionate about delivering outstanding customer service as a Guest Services Representative. As a part of our Guest Services team, you will play a crucial role in...
-
Cafeteria Service Associate
2 weeks ago
Washington, United States Guest Services Full timePosition Title: Cafeteria Service AssociateOverview: Join our dynamic team at Guest Services, where you will provide exceptional service in our cafeteria operations. This role is essential in ensuring a delightful dining experience for our guests.Key Responsibilities:Deliver outstanding guest interactions by assisting customers with inquiries and processing...
-
Guest Services Representative
2 weeks ago
Washington, United States Hilton Worldwide Full timeThe esteemed Hilton Worldwide is seeking a dedicated Guest Services Representative to enhance our team. This role is pivotal in delivering exceptional service to our guests, ensuring a memorable experience at our prestigious hotel. Ideal Candidate: The successful candidate will possess flexible availability, a background in customer service, and prior...
-
Guest Services Representative
1 week ago
Washington, United States Crestline Hotels & Resorts Full timePosition OverviewThe Guest Services Representative plays a crucial role in ensuring a seamless experience for our guests. This position is responsible for managing the check-in and check-out processes, addressing and processing incoming calls, and fulfilling special requests in line with established policies and procedures.Key ResponsibilitiesAddress guest...
-
Event Service Specialist
2 weeks ago
Washington, United States Guest Services Full timePosition OverviewThe Event Service Specialist is responsible for the setup, breakdown, and maintenance of catered functions. This role requires a proactive approach to ensure a clean and welcoming environment for guests.Key Responsibilities1. **Customer Engagement**: Welcome guests with a friendly demeanor and anticipate their needs to enhance their...
-
Guest Services Representative
2 weeks ago
Washington, United States Crestline Hotels & Resorts Full timePosition OverviewThe Guest Services Representative plays a crucial role in ensuring a pleasant experience for our guests. This position involves managing the check-in and check-out processes, addressing inquiries, and fulfilling special requests in line with established protocols.Key ResponsibilitiesAddress and resolve guest complaints to guarantee...
-
Guest Services Representative
2 weeks ago
Washington, United States Viceroy Hotel Group Full timeElevate your career with Viceroy Hotel Group and become an integral part of a remarkable hotel experience. Hotel Zena stands as a vibrant cultural center that honors female empowerment through striking art, innovative design, and engaging programming. Ideally situated near key city landmarks, Hotel Zena invites individuals who are passionate about...
-
Guest Services Representative
1 week ago
Washington, United States Viceroy Hotel Group Full timeAdvance your career with Viceroy Hotel Group and become part of a remarkable hospitality experience. At Hotel Zena, we celebrate female empowerment through innovative art, design, and engaging programming. Located in a vibrant area, Hotel Zena is dedicated to those who are passionate about contributing to a unique narrative in the hospitality industry. If...
-
Cafe Service Associate
2 days ago
Washington, United States Guest Services Full timeJob Summary:The Cafe Attendant plays a vital role in delivering exceptional customer service at Guest Services. As a key member of our team, you will be responsible for ensuring a seamless customer experience in all aspects of our operations.Key Responsibilities:Assist customers with inquiries and resolve issues in a professional and courteous...
-
Guest Services Representative
2 weeks ago
Washington, Washington, D.C., United States Capitol City Rehabilitation and Nursing Full time**Job Summary:**Capitol City Rehabilitation and Nursing is seeking a highly skilled Guest Services professional to join our team. As a Guest Services Representative, you will be the first point of contact for residents, visitors, and staff, providing exceptional customer service and ensuring a warm and welcoming experience.**Key Responsibilities:**Provide...
-
Guest Services Representative
2 days ago
Washington, Washington, D.C., United States Capitol City Rehabilitation and Nursing Full time**Job Summary**Capitol City Rehabilitation and Nursing is seeking a highly skilled Guest Services professional to join our team. As a Guest Services Representative, you will be the first point of contact for residents, visitors, and staff, providing exceptional customer service and ensuring a warm and welcoming experience.**Key Responsibilities:**Cordially...
-
Guest Service Representative PartTime
2 weeks ago
Washington, United States Suburban Extended Stay Hotel Washington PA Full timeWe are seeking Guest Service Representative candidates with all shift flexibility for our extended-stay hotel. Job duties include exceptional guest sales and service at the front desk and executing all tasks and systems to support the efficient delivery of guest satisfaction throughout the day. Come work for a company that will value your contributions and...
-
Guest Services Supervisor
1 week ago
Washington, United States Crescent Services Full timeKEY RESPONSIBILITIES: Conduct interviews, onboard new staff, provide training, assess performance, address issues, maintain open lines of communication, and recommend disciplinary actions when necessary.Address guests' unique requests, concerns, and issues, ensuring their needs are met to promote high levels of satisfaction and encourage repeat...