Insurance Customer Service Specialist
2 weeks ago
** Candidates must possess an active Property and Casualty License along with 1-2 years of relevant insurance experience to qualify.**
Melissa Andrews Insurance Agency is a dynamic and cooperative workplace that prioritizes exceptional service for our clients. Each member of our team enjoys their own office space, promoting both independence and teamwork. We appreciate our staff's expertise and their ability to operate autonomously while fostering a supportive environment. Our dedication to providing leads, attractive earning potential, flexibility, and comprehensive benefits makes our agency an outstanding place for career growth.
We are currently in search of a Licensed Insurance Customer Service Representative. This position entails managing client inquiries, processing policy modifications, and ensuring overall customer satisfaction. The role offers a base salary ranging from $55,000 to $60,000, along with opportunities for commissions and bonuses.
If you are a driven and client-oriented professional seeking a fulfilling career in the insurance sector, we encourage you to consider this opportunity. Become a valued member of the Melissa Andrews Insurance Agency.
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Health Insurance
Dental Insurance
Vision Insurance
Disability Insurance
Hands-on Training
Evenings Off
Bonus Opportunities
Warm Leads Provided
Professional Development
Professional Work Environment
Equipment Provided
RPOA Training
Two weeks of PTO
401K with Company Match (3%)
Health Insurance is Covered 50%
Maternity/Paternity Leave
Monday - Thursday (8:30 AM - 5:30 PM) Work Schedule
Friday (9 AM - 5 PM) Work Schedule
Key Responsibilities
- Build and maintain strong relationships with clients.
- Follow up on warm leads provided by the agency.
- Identify opportunities to upsell additional products to existing clients.
- Process insurance policy payments accurately and efficiently.
- Maintain accurate and up-to-date client records.
- Facilitate policy changes and updates based on client requests.
- Implement retention strategies to foster loyalty and satisfaction.
Qualifications
- License Requirements: Must have an active Property and Casualty License and 1-2 years of previous insurance experience to be considered.
- Meticulous attention to detail in all tasks and responsibilities.
- Skilled in prioritizing tasks based on urgency and importance.
- Capable of handling multiple tasks simultaneously.
- Familiarity with fundamental computer software and applications.
- Driven by achieving personal and professional goals.
- Clear and effective communication skills, both written and verbal.
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