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Firearms and Sporting Goods Customer Experience Specialist
2 months ago
We are seeking a highly skilled Customer Experience Specialist to join our team at the Army & Air Force Exchange Service. As a key member of our team, you will be responsible for ensuring an exceptional guest experience in the Firearms and Sporting Goods departments.
Key Responsibilities:- Deliver World-Class Customer Experience: Provide exceptional service to our customers, ensuring their needs are met and exceeded.
- Support Business Objectives: Contribute to the achievement of business objectives by promoting and selling firearms and sporting goods.
- Develop Strong Relationships: Build and maintain strong relationships with customers, colleagues, and stakeholders.
- Stay Up-to-Date: Stay current with industry trends, products, and services to provide expert advice and recommendations to customers.
- 21 Years of Age: Must be at least 21 years old to apply for this position.
- Customer Service Experience: Proven experience in providing exceptional customer service in a retail or sales environment.
- Product Knowledge: Strong knowledge of firearms and sporting goods products, including features, benefits, and applications.
- Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and stakeholders.
