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Insurance Customer Service Specialist
2 months ago
** Candidates must possess an active Property and Casualty License along with 1-2 years of relevant insurance experience to qualify.**
Melissa Andrews Insurance Agency is a dynamic and collaborative workplace committed to delivering exceptional service to our clients. Each team member enjoys their own office space, promoting both independence and teamwork. We appreciate our staff's expertise and their ability to work autonomously while fostering a supportive team environment. Our dedication to providing leads, attractive earning potential, flexibility, and comprehensive benefits makes our agency an outstanding place to build a career.
We are in search of a Licensed Insurance Customer Service Representative to enhance our operations. This position entails managing client inquiries, executing policy modifications, and ensuring a high level of customer satisfaction. The role offers a base salary range of $55,000-$60,000, with opportunities for commission and bonuses.
If you are a driven and client-oriented professional seeking a fulfilling career in the insurance sector, we encourage you to consider this opportunity. Become a valued member of the Melissa Andrews Insurance Agency.
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Health Insurance
Dental Insurance
Vision Insurance
Disability Insurance
Hands-on Training
Evenings Off
Bonus Opportunities
Warm Leads Provided
Professional Development
Professional Work Environment
Equipment Provided
RPOA Training
Two weeks of PTO
401K with Company Match (3%)
Health Insurance is Covered 50%
Maternity/Paternity Leave
Monday - Thursday (8:30am - 5:30pm) Work Schedule
Friday (9am - 5pm) Work Schedule
Key Responsibilities
- Develop and maintain strong relationships with clients.
- Follow up on warm leads provided by the agency.
- Identify opportunities to upsell additional products to existing clients.
- Process insurance policy payments accurately and efficiently.
- Maintain precise and up-to-date client records.
- Facilitate policy changes and updates based on client requests.
- Implement retention strategies to enhance loyalty and satisfaction.
Qualifications
- License Requirements: Must have an active Property and Casualty License and 1-2 years of previous insurance experience to be considered.
- Exceptional attention to detail in all tasks and responsibilities.
- Adept at prioritizing tasks based on urgency and importance.
- Capable of managing multiple tasks simultaneously.
- Familiarity with essential computer software and applications.
- Motivated by achieving personal and professional objectives.
- Clear and effective communication skills, both written and verbal.
