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Patient Care Coordinator

2 months ago

Bellevue, Washington, United States Fred Hutchinson Cancer Center (Fred Hutch) Full time
Job Title: Patient Care Coordinator I

Fred Hutchinson Cancer Center (Fred Hutch) is seeking a highly skilled Patient Care Coordinator I to join our dynamic team. As a Patient Care Coordinator I, you will play a critical role in ensuring seamless patient care and coordination across our clinical care sites.

Key Responsibilities:
  • Schedule patient appointments and coordinate with other departments to ensure efficient patient flow.
  • Work closely with patients, families, visitors, providers, and staff to identify needs, answer questions, resolve problems, and provide information.
  • Update patient and caregiver contact information in our electronic health record (EHR) system.
  • Communicate with providers, technologists, and nurses regarding patient scheduling needs, treatment schedules, and additional requests.
  • Manage and prioritize scheduling requests, recognizing emergency situations and initiating correct code procedures as needed.
  • Support the overall function of the department, taking on additional duties such as cross-coverage, special projects, and training new staff.
Requirements:
  • High school graduate or equivalent.
  • Ability to work independently, organize, and prioritize concurrent responsibilities and demands.
  • Excellent communication and customer service skills.
  • Proficient in the use of word processing, email, and data entry in a Windows-based environment.
  • Demonstrated ability to solve complex problems and meet patient needs.
  • Ability to work in a high-pressure, deadline-oriented, and complex healthcare environment.
Preferred Qualifications:
  • Bachelor's degree (BA or BS).
  • Minimum of 2 years of experience in a patient care setting.
  • Experience with Epic or other scheduling and registration software.

Fred Hutch is an Equal Employment Opportunity (EEO) and Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) Employer. We are committed to cultivating a workplace in which diverse perspectives and experiences are welcomed and respected. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability, marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class.