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Patient Services Coordinator

1 month ago

Bellevue, Washington, United States Providence Health & Service Full time
Job Summary

We are seeking a highly skilled Patient Services Specialist to join our team at Providence Swedish Medical Group. As a key member of our front office team, you will provide exceptional patient care and support to our patients and staff.

Key Responsibilities
  • Provide effective and efficient front office services to patients, including scheduling appointments and managing patient records.
  • Coordinate internal and external clinic phone communications among staff, patients, and providers.
  • Accurately collect records and ensure distribution to appropriate staff via computer and/or manual systems.
  • Administer co-pay collection from patients and perform clerical, scheduling, and records activities in support of patients and staff.
Requirements
  • Prior experience providing a high level of customer service in a fast-paced environment, including handling confidential data with discretion.
Preferred Qualifications
  • Electronic Medical Records (EMR) experience.
  • Previous experience in a healthcare setting.
About Providence

Providence is a comprehensive health care organization serving more than 50 hospitals, over 1,000 clinics, and a full range of health and social services across the United States. We are committed to providing high-quality patient care and are dedicated to creating a workplace culture that values diversity, equity, and inclusion.

Benefits

We offer a comprehensive benefits package, including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources, and much more.