Operations Manager

5 days ago


Lakeland, Florida, United States Lakeland Regional Health-Florida Full time
Job Title: Operations Manager

We are seeking an experienced Operations Manager to join our team at Lakeland Regional Health-Florida. As an Operations Manager, you will play a critical role in ensuring the smooth operation of our ambulatory departments, focusing on clinical and business office functions.

Key Responsibilities:
  • Oversee the operational processes of ambulatory departments, including clinical and business office functions.
  • Develop and implement process improvement initiatives to enhance patient access, patient throughput, and staff utilization.
  • Collaborate with physician leadership to achieve departmental goals and objectives.
  • Manage and analyze metrics to inform decision-making and optimize departmental performance.
  • Develop and maintain strong relationships with staff, patients, and families to ensure a positive and inclusive work environment.
Requirements:
  • Bachelor's degree in Business Administration, Healthcare Administration, or related field.
  • At least 3 years of management experience in a healthcare-related field.
  • Strong leadership and coaching skills, with the ability to develop and implement process improvements.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
  • Proficient in Microsoft Office, particularly Excel, and experience with electronic medical records and reporting tools.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.
  • A chance to make a meaningful impact on the lives of our patients and families.

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