Transportation Operations Manager
3 days ago
Crown Health Care Laundry Services is seeking a highly skilled Transportation Operations Manager to join our team. As a key member of our operations team, you will be responsible for providing guidance and leadership to our drivers, ensuring that customer needs are met and exceeded.
Key Responsibilities- Driver Management: Assist with the recruitment and development of qualified drivers, ensuring they meet company and DOT regulations.
- Route Operations: Manage daily route operations, including scheduling, staffing, and ensuring adequate training for drivers.
- Record Keeping: Assist with ensuring all drivers are adequately trained on recordkeeping procedures and that all documentation is complete and accurate.
- Team Meetings: Hold routine team meetings to discuss important topics and ensure open communication.
- Maintenance and Inspections: Ensure trucks receive routine maintenance and that weekly truck inspections are conducted and reported to corporate.
- Customer Service: Work with drivers to handle customer requests and issues, ensuring timely resolution and maintaining accurate records.
- Training and Compliance: Ensure drivers are adequately trained on customer service expectations, record keeping requirements, and workflow in the plant.
- Safety and Compliance: Manage training and compliance on Hours of Service (if applicable) and serve as a role model for drivers regarding service mentality and technical competence.
- Reporting and Communication: Complete and send bi-weekly reports to corporate and work collaboratively with the Fleet Manager/Safety Coordinator to plan safety meetings and communications for drivers.
To be successful in this role, you will need:
- Excellent leadership and communication skills.
- Ability to manage multiple priorities and tasks.
- Strong knowledge of transportation regulations and industry best practices.
- Ability to work collaboratively with drivers, office staff, and corporate teams.
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