Restaurant Operations Manager

1 day ago


Lakeland, Florida, United States Taco Bell Full time

Job Summary:

The Restaurant Operations Manager will be responsible for executing all restaurant administrative duties, providing leadership to ensure day-to-day operations are sustained at an acceptable level. This role requires strong leadership skills to manage a corporate-owned restaurant within company policies and guidelines, ensuring 100% customer satisfaction.

Key Responsibilities:

  • Operational Excellence: Create value for shareholders through efficient operations, cost controls, and profit management.
  • Team Management: Recruit, interview, and hire team members, conduct performance appraisals, take discipline action, motivate, and train.
  • Financial Management: Control profit and loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions.
  • Customer Satisfaction: Ensure food quality and 100% customer satisfaction.
  • Marketing and Promotion: Ensure complete and timely execution of corporate and local marketing programs.
  • Employee Safety and Well-being: Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team.

Requirements:

  • Leadership and Management: Strong leadership and management skills, with experience in supervising a team in a food service or retail environment.
  • Communication and Interpersonal Skills: Good communication skills, strong interpersonal and conflict resolution skills.
  • Business Acumen: Basic business math and accounting skills, and strong analytical/decision-making skills.
  • Education and Experience: College or university degree preferred, but will consider experience.

Additional Information:

This is a role within a franchisee of Taco Bell, and the franchisee will be the sole employer. The franchisee sets their own wage and benefit programs, which may vary among franchisees.



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