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Restaurant Operations Manager

2 months ago

Chicago, Illinois, United States CheckersRally's Full time
About the Role

We are seeking a highly skilled and experienced Restaurant General Manager to join our team at Checkers/Rally's. As a key member of our Field Operations team, you will be responsible for executing the restaurant plan, achieving sales and profit goals, and providing exceptional Guest and Team service.

Key Responsibilities
  • Financial Management: Meet budgeted sales and profits by managing all aspects of the Profit and Loss Statement (P&L).
  • Operational Excellence: Continuously analyze data and develop and execute plans to improve sales, profits, and restaurant service and efficiency.
  • Staffing and Training: Determine staffing needs, hire the right candidates for the right position, and ensure shifts are properly staffed to guarantee consistent operations and Guest satisfaction.
  • Guest Service: Train Team Members and Managers on operations, policies, and procedures, and ensure the restaurant is a safe, clean, and fun environment for employees and Guests.
  • Performance Management: Provide regular feedback and coaching to employees on their performance, and identify and respond to complaints and policy and procedure violations.
What We Offer
  • Operations Excellence: Our team expects and delivers nothing but the best.
  • Training and Development: We bring out the best by ensuring everyone gets well-trained.
  • Personal and Career Growth: You can do more, get more, and be more at Checkers/Rally's.
  • Benefits and Rewards: We offer comprehensive benefits, such as Medical and Dental Plans, as well as recognition programs, including bonuses and incentives.
Requirements
  • Education: High School Diploma or General Education Degree (GED) - Preferred Food Safety Certified.
  • Experience: Over 2 years of restaurant management experience, preferably in Quick Service Restaurants (QSR).
  • Skills: Basic math skills, Microsoft Office, and general systems experience.
  • Personal Qualities: Strong verbal and written communication skills, ability to work flexible schedules and extended hours, and high energy to keep up with our fast-paced environment.