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Restaurant Operations Manager

2 months ago

Chicago, Illinois, United States Ema Full time
About Ema

Ema, a Mediterranean restaurant located in Chicago's River North, is a culinary-driven establishment showcasing Chef CJ Jacobson's lighter California style of cooking, highlighting local produce, unique spices and ingredients.

Job Summary

We are seeking a skilled Restaurant Manager to oversee daily operations, with a strong focus on executing exceptional service alongside our front of house team. The ideal candidate will have 2-3 years of experience in a high volume full-service restaurant and a proven track record of leading teams to deliver exceptional results.

Responsibilities
  • Shift Operations: Run shifts and lead and direct the daily operations of a restaurant, ensuring an exceptional guest and employee experience.
  • Leadership: Provide guidance and leadership to hourly and management teams while fostering our Culture of Caring.
  • Inventory Management: Perform regular and ad hoc inventories of food, beverage and restaurant supplies and track high cost items; place food, beverage and restaurant supply orders; and accept and inspect deliveries.
  • Team Development: Partner with GM and management team to interview, hire, onboard, train, supervise and develop all BOH employees and teams as needed.
  • Cost Control: Assist GM in managing costs, driving sales and growing the business in support of financial goals.
  • Guest Service: Respond immediately and effectively to guest and employee needs and feedback.
Requirements
  • 2+ years of restaurant management experience
  • Skilled in developing guest rapport
  • Skilled in leading teams
Benefits
  • Quarterly Bonus
  • Blue Cross Blue Shield Medical Insurance
  • Dental & Vision Insurance
  • Domestic Partner Benefits
  • Paid Time Off
  • 401(k)