Senior Customer Service Associate
2 weeks ago
Position Overview:
Enterprise Mobility, the parent company of renowned car rental brands, is recognized as a leading workplace and is committed to becoming the most trusted mobility provider globally. We are currently seeking a Customer Assistance Representative Sr (CAR Sr) to join our dynamic team.
Role Summary:
The CAR Sr will play a crucial role in delivering exceptional customer service to both internal and external clients, primarily through face-to-face interactions. This position will involve supporting branch operations and addressing rental inquiries effectively. Through comprehensive training and hands-on experience, the CAR Sr will gain valuable insights to provide administrative assistance, serve customers efficiently, and act as a rental backup in a high-traffic branch or airport setting.
Compensation: This role offers a competitive pay rate of $15 per hour.
Benefits Include:
- Paid time off
- Consistent full-time schedule of 40 hours per week
- Employee discounts
- Retirement savings plan with 401k matching
- Health, Life, Dental, and Vision Insurance
- Opportunities for training and professional development
Work Schedule:
Available shifts are Monday through Friday from 8:00 AM to 5:00 PM.
Key Responsibilities:
We are currently filling immediate openings. Responsibilities include:
- Handling incoming calls for reservations, rate inquiries, and general customer questions, providing accurate information and resolutions.
- Managing outgoing calls for follow-ups and various assigned tasks.
- Delivering high-quality customer service by assessing rental needs both in-person and over the phone.
- Welcoming customers in a friendly and timely manner.
- Providing directions and general assistance as needed.
- Evaluating the condition of vehicles upon return.
- Processing vehicle returns and check-ins, including exit kiosk transactions.
- Promoting the company while safely transporting customers and assisting them as required.
- Communicating rental terms, vehicle features, and additional services effectively.
- Offering optional protection products, upgrades, and other equipment as needed.
- Reporting any known vehicle issues and required maintenance to management.
- Cleaning vehicle interiors and exteriors as necessary.
- Performing various administrative and basic accounting tasks, including billing support, accounts receivable, and report generation.
- Executing miscellaneous job-related duties as assigned.
Equal Opportunity Employer/Disability/Veterans
Qualifications:
- Must be at least 18 years of age.
- Minimum of 1 year of experience in customer service or sales within retail, guest services, or administrative support.
- Valid driver’s license with no more than 2 moving violations or at-fault accidents in the past 3 years.
- No drug or alcohol-related convictions on driving record in the past 5 years.
- Must be authorized to work in the United States without requiring work authorization sponsorship.
-
Customer Service Associate
2 weeks ago
O'Fallon, Missouri, United States Enterprise Mobility Inc Full timeOverviewEnterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been recognized as one of the premier workplaces in the industry.As the largest and fastest-growing privately owned automotive rental and leasing company in North America, we are currently seeking qualified candidates. Our...
-
Customer Service Representative
3 days ago
O'Fallon, Missouri, United States Midland States Bank Full timeJob SummaryThis position provides quality customer service via the telephone. The Customer Care Specialist ensures customers receive excellent service by answering questions, resolving problems, and processing requests related to a wide variety of banking-related needs.Key ResponsibilitiesAnswers all inbound banking-related calls routed directly to Midland...
-
Customer Service Representative in Training
3 days ago
O'Fallon, Missouri, United States CarMax Full timeAbout This RoleAs a Customer Specialist in Training, you will play a vital role in delivering an exceptional customer experience at CarMax. You will be empowered to provide guidance and support to customers throughout their car-buying journey, ensuring a seamless and transparent process.Key ResponsibilitiesProvide top-notch customer service by guiding...
-
Guest Services Associate
2 weeks ago
O'Fallon, Missouri, United States Candlewood Suites-O'Fallon, IL Full timeJob OverviewWe are seeking a motivated and customer-oriented Guest Services Associate to enhance our front desk operations. In this role, you will be the first point of contact for our guests, ensuring a warm welcome and efficient service. Your responsibilities will include managing guest accounts, addressing inquiries, and resolving any issues to guarantee...
-
Customer Service Representative
3 days ago
O'Fallon, Missouri, United States Circle K Full timeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key Responsibilities:Customer...
-
Customer Service Representative
3 days ago
O'Fallon, Missouri, United States Enterprise Mobility Inc Full timeJob SummaryEnterprise Mobility Inc is seeking a highly skilled Customer Assistance Representative to join our team. As a key member of our branch operations, you will provide exceptional customer service, support internal and external customers, and contribute to the success of our rental operations.Key ResponsibilitiesProvide high-level customer service...
-
Customer Service Ambassador
3 days ago
O'Fallon, Missouri, United States TPSC Transportation Products Sales Company - O Fallon, MO Full timeJob OverviewWe are seeking a highly skilled Customer Service Ambassador to join our team at TPSC Transportation Products Sales Company in O Fallon, MO. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences that drive loyalty and retention.Key ResponsibilitiesCustomer Communication: Develop and maintain...
-
Customer Service Representative
2 days ago
O'Fallon, Missouri, United States NebulaTech Full timeAbout NebulaTechWe are a dynamic and innovative company that values teamwork and customer satisfaction. Our modern pub concept at Fallon Station is a hub for entertainment and socialization, and we are seeking a talented individual to join our team as a Customer Service Representative.Key ResponsibilitiesProvide exceptional customer service and ensure a...
-
Customer Service Specialist
5 days ago
O'Fallon, Missouri, United States Schnuck Markets, Inc. Full timeJob DescriptionJob SummarySchnucks Deli Clerks play a vital role in providing exceptional customer service and ensuring the highest product quality in our stores. As a Deli Clerk, you will be responsible for working collaboratively with our team to take orders accurately, prepare fresh meals quickly, and serve customers with a smile.Key...
-
Customer Support Associate, Flexible Hours
2 weeks ago
O'Fallon, Missouri, United States Circle K Stores, Inc. Full timePosition OverviewAs a Customer Service Representative, you will play a vital role in ensuring customer satisfaction and providing assistance in a retail environment. Your responsibilities will include:Flexible Availability: We are looking for candidates who can adapt to various shifts and days.Customer Interaction: Engage with customers to address inquiries...
-
Imaging Services Associate
1 week ago
O'Fallon, Missouri, United States SSM Health Full timeJoin Our Compassionate Team at SSM Health Location: SSM Health Imaging and Diagnostics Employment Type: Regular Full-Time Position Overview: As an Imaging Services Associate, you will play a vital role in supporting our imaging department and ensuring a seamless experience for our patients. Key Responsibilities: Assist in the...
-
Guest Services Associate
2 weeks ago
O'Fallon, Missouri, United States Candlewood Suites-O'Fallon, IL Full timeJob OverviewWe are looking for a dedicated and customer-oriented hospitality front desk agent to enhance our guest services team. In this role, you will be responsible for greeting guests, managing their accounts, addressing inquiries, and resolving any issues to ensure a memorable stay for every visitor. Your strong communication skills and commitment to...
-
Automotive Service Technician
1 week ago
O'Fallon, Missouri, United States Tire Choice Auto Service Centers Full timeJob OverviewCompany OverviewTire Choice Auto Service Centers is a prominent name in the automotive service industry, dedicated to providing top-notch vehicle maintenance and repair solutions. With numerous locations, we pride ourselves on delivering exceptional service and ensuring customer satisfaction.Your RoleAs an Automotive Technician/Mechanic, you will...
-
PRN Licensed Practical Nurse
1 week ago
O'Fallon, Missouri, United States Colonnade Senior Living Full timeAbout the RoleColonnade Senior Living is seeking a skilled PRN Licensed Practical Nurse (LPN) to join our rehabilitation team. As a PRN LPN, you will play a vital role in providing high-quality care to our residents.Key ResponsibilitiesMonitor residents' conditions and needs, administering medications and treatments as prescribed by physicians.Ensure...
-
Automotive Service Technician
1 week ago
O'Fallon, Missouri, United States Tire Choice Auto Service Centers Full timeJob OverviewTire Choice Auto Service Centers is a prominent name in the automotive service industry, dedicated to providing exceptional tire and vehicle maintenance solutions. We pride ourselves on our commitment to customer satisfaction and our focus on teamwork.As a part of our family, you will be joining a network of over 1,300 service centers across the...
-
Automotive Service Technician
1 week ago
O'Fallon, Missouri, United States Tire Choice Auto Service Centers Full timeJob OverviewCompany Overview:Tire Choice Auto Service Centers is a prominent name in the automotive service industry, dedicated to providing exceptional tire and maintenance services. We pride ourselves on our commitment to quality and customer satisfaction, ensuring that every vehicle we service receives the utmost care.Position Summary:The Lube and Tire...
-
Retail Banking Associate
3 days ago
O'Fallon, Missouri, United States Woodforest National Bank Full timeAbout the RoleAt Woodforest National Bank, we are seeking a highly motivated and customer-focused individual to join our team as a Retail Banking Associate. As a key member of our branch team, you will play a critical role in delivering exceptional customer service and building strong relationships with our clients.Key ResponsibilitiesAchieve individual...
-
Customer Engagement Specialist
1 week ago
O'Fallon, Missouri, United States Childs Tire Full timeJob OverviewChilds Tire, a family-owned establishment with over five decades of service, is excited to announce an opening for a Sales and Service Associate. This role has been created in response to our significant growth and requires a personable and professional individual to assist customers in our bustling lobby, both face-to-face and via phone.Work...
-
Retail Sales Associate
21 hours ago
O'Fallon, Missouri, United States Sam's Club Full timeJob SummaryWe are seeking a highly motivated and customer-focused Front End Associate to join our team at Sam's Club. As a Front End Associate, you will play a critical role in providing exceptional customer service and ensuring a seamless shopping experience for our members.Key ResponsibilitiesProvide outstanding customer service by greeting and assisting...
-
Apparel Sales Associate
19 hours ago
O'Fallon, Missouri, United States Walmart Full timeJob OverviewAs an Apparel Team Associate at Walmart, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers. Your primary duties will include:Greeting customers and offering assistance with finding merchandiseRecommending products based on customer needs and preferencesMaintaining a...