Customer Service Ambassador

7 days ago


O'Fallon, Missouri, United States TPSC Transportation Products Sales Company - O Fallon, MO Full time
Job Overview

We are seeking a highly skilled Customer Service Ambassador to join our team at TPSC Transportation Products Sales Company in O Fallon, MO. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences that drive loyalty and retention.

Key Responsibilities
  • Customer Communication: Develop and maintain strong relationships with customers through proactive and responsive communication.
  • Issue Resolution: Effectively resolve customer complaints and concerns in a timely and professional manner.
  • Product Knowledge: Stay up-to-date on our product offerings and features to provide accurate and helpful information to customers.
  • Process Improvement: Identify opportunities to improve our sales processes and procedures to enhance the customer experience.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Previous experience in a customer-facing role, preferably in sales or customer service.
  • Skills: Excellent communication and interpersonal skills, ability to work well under pressure, and strong problem-solving skills.
What We Offer
  • Competitive Compensation: A competitive salary and bonus structure.
  • Benefits: A comprehensive benefits package, including health insurance, dental insurance, and paid time off.
  • Professional Development: Opportunities for career growth and professional development.


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