Technical Support Specialist
3 weeks ago
We are seeking a skilled Technical Support Specialist to join our team at Marcone HVAC. As a key member of our support team, you will provide exceptional customer service and technical expertise to our clients.
With a strong background in HVAC and related functions, you will be responsible for providing pre-sale and post-sale support, as well as training to customers and employees. You will work closely with our sales and support teams to ensure seamless customer experiences.
Key responsibilities include:
- Providing technical support and training to customers and employees
- Collaborating with sales and support teams to ensure customer satisfaction
- Conducting product and employee training as needed
- Traveling to branch locations as needed
Requirements include:
- 5 or more years' experience with HVAC and related functions
- ~2-year HVAC degree or certificate
- Aptitude for mathematical operations and numerical analysis
We offer a comprehensive benefits package, including health care, life insurance, and paid time off. Marcone HVAC is an equal opportunity employer and welcomes applications from diverse candidates.
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