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Shelter Advocate

2 months ago


Los Angeles, California, United States COALITION TO ABOLISH SLAVERY AND TRAFFICKING Full time
Job Summary

The Coalition to Abolish Slavery and Trafficking (CAST) is seeking a highly motivated and compassionate Shelter Advocate to join our team at the Hummingbird Haven Transitional Shelter Program. As a Shelter Advocate, you will play a critical role in providing support and assistance to survivors of human trafficking and modern-day slavery, ensuring their safety and well-being while they navigate the recovery process.

Key Responsibilities
  • Resident Supervision and Interaction: Provide emotional support and guidance to shelter residents, ensuring their adherence to shelter guidelines and protocols.
  • House Management: Oversee the daily operations of the shelter, including documentation of incidents, maintenance issues, and resident activities.
  • Crisis Intervention: Respond to client crises with a strengths-based, problem-solving approach, and provide short-term intervention to help clients receive assistance, resources, stabilization, and support.
  • Conflict Resolution: Manage and diffuse conflicts between residents, and communicate disputes and/or issues that require further intervention to the Shelter Program Manager.
  • Hotline Calls: Answer hotline calls from CAST's 24/7 hotline, perform client intake, screen new referrals, triage needs, create initial action plans, and coordinate with clients, CAST staff, and partners to address emergency needs.
Requirements
  • Education: Bachelor of Arts or Science degree, or extensive experience and demonstrated skills and aptitude considered in lieu of education.
  • Language Skills: Bilingual preferred (Spanish, Arabic, Amharic, or SE Asian).
  • Experience: Minimum of 1 year experience working in the shelter setting.
  • Skills: Excellent oral and written communication skills, ability to maintain a positive, cooperative, and professional demeanor, and a sincere commitment to working independently and responsibly.
  • Knowledge and Understanding: Knowledge and understanding of human rights, immigrant and refugee rights, and trafficking issues, as well as supportive counseling, crisis intervention, and conflict resolution techniques.
What We Offer

Candidates who are passionate about working with survivors of human trafficking and modern-day slavery will find this role both challenging and rewarding. CAST is committed to providing a safe and supportive work environment, and offers a competitive salary and benefits package.