Certified Peer Specialist/Benefits Advocate

4 weeks ago

Los Angeles, California, United States SPECIAL SERVICE FOR GROUPS Full time
Job Title: Certified Peer Specialist/Benefits Specialist

At Special Service for Groups, we are seeking a highly motivated and compassionate Certified Peer Specialist/Benefits Specialist to join our team. As a key member of our Benefits Department, you will play a vital role in assisting clients with SSI/SSDI benefits based on their disability.

Key Responsibilities:

  • Represent clients for SSI and SSDI benefits at our office and community facilities.
  • Maintain confidentiality and follow all regulations and laws related to privacy, HIPAA, and confidentiality.
  • Ensure high approval ratings for clients applying for SSI and/or SSDI benefits.
  • Provide peer counseling and supportive case management for benefits assistance clients.
  • Offer peer support to BACUP clients and visitors as needed.
  • Serve as liaison for clients with local SSA Claim Representatives and DDS Analysts.
  • Refer clients to agencies for food, shelter, transportation, health care, and other social services.
  • Meet assigned deadlines for all assignments, including timely writing of progress notes.
  • Perform data collection for evaluation and outcome measures on all aspects of the program.
  • Attend industry meetings and conduct outreach to build industry relationships and community contacts.

Requirements:

  • Current Peer Specialist Certification Certificate from CALMHSA.
  • Bilingual (Spanish/English) preferred.
  • Strong ability to listen and observe confidentiality in all respects.
  • Professionalism in dealing with clients, co-workers, and other contacts.
  • Effective verbal and written communication skills.
  • Ability to work independently and collaboratively while managing multiple priorities.
  • Knowledge of SSA structure and programs.
  • Experience and knowledge of benefits, including SSI, SSDI, SDI, and Medi-Cal.
  • Knowledge of LACDMH structure and how it works with contract agencies.
  • PC software skills, including Windows, word processing, spreadsheets, and databases.
  • Knowledge of co-occurring and dual-diagnosis disorders.
  • Sensitivity toward all cultures and ability to work with clients and staff from diverse ethnic and socio-economic backgrounds.
  • Strong interest in maintaining cultural competency and emotional intelligence.
  • Lived experience with mental illness and openness to share that experience to motivate clients.
  • Peer Specialist or Community Worker training certificate preferred.
  • Valid California Driver License and Proof of Insurance.
  • Background check and verification of employment eligibility.

About Us:

Special Service for Groups, Inc. is a non-profit health and human service organization dedicated to building and sustaining community-based programs that address the needs of vulnerable communities. We believe that the needs of groups and individuals cross traditional ethnic, racial, and other cultural boundaries. We serve as a bridge between people with common needs to identify ways to pool resources for the greater good of all.

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