Mariposa Haven Shelter Advocate

1 week ago

Los Angeles, California, United States COALITION TO ABOLISH SLAVERY AND TRAFFICKING Full time
Job Summary

We are seeking a dedicated Shelter Advocate to join our team at the Mariposa Haven transitional shelter program. As a Shelter Advocate, you will provide resident supervision, client assistance, and house management for survivors of human trafficking and modern-day slavery.

Key Responsibilities
  • Resident Supervision and Interaction: Provide support and assistance to shelter residents, ensuring they adhere to shelter guidelines and follow safety and confidentiality protocols.
  • House Management: Oversee the daily operations of the shelter, documenting incidents, managing maintenance issues, and ensuring client safety and well-being.
  • Crisis Intervention: Provide short-term intervention to help clients receive assistance, resources, stabilization, and support, assessing and responding to client crises with a strengths-based approach.
  • Conflict Resolution: Manage and diffuse conflict between residents, offering peaceful solutions and communicating disputes to the Shelter Program Manager.
  • Hotline Calls: Answer hotline calls from CAST's 24/7 hotline, responding accordingly and documenting all calls in the database.
Requirements
  • Bachelor's degree or extensive experience and demonstrated skills and aptitude considered in lieu of education.
  • Bilingual preferred (Spanish, Arabic, Amharic, or SE Asian).
  • Demonstrated sensitivity to and knowledge of issues involved in working with diverse populations and/or with individuals who have limited English proficiency.
  • Minimum of 1 year experience working in the shelter setting.
  • Ability to maintain a positive, cooperative, and professional demeanor with clients, partner organizations, volunteers/interns, staff/board, donors, consultants, and members of the public.
  • Excellent oral and written communication skills.
  • Must be organized, flexible, detail-oriented, and multi-tasking.
  • Sincere commitment to working independently and responsibly, with a willingness and ability to learn about the complex issues of human trafficking and modern-day slavery.
About CAST

Coalition To Abolish Slavery & Trafficking (CAST) is an equal opportunity employer committed to diversity, equity, inclusion, belonging, and justice in the workplace. We prohibit discrimination and harassment of any kind and all qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, gender, gender identity or expression, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information, marital status, sex, sexual orientation, veteran and/or military status, protected medical leaves, domestic violence victim status, political affiliation, and any other status or characteristic protected by federal, state, or local laws.

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